VANRATH are working with a respected and long-standing organisation in Belfast to recruit a Helpdesk & Facilities Support Officer. This is a fantastic opportunity to join a collaborative and well-run business that offers hybrid working, modern offices, and outstanding employee benefits.
Location: South Belfast | Type: Permanent
Why Apply?
* Competitive salary: £26,000 - £30,500
* Hybrid working (3-4 days in office / 1-2 days from home)
* Monday to Friday only
* On-site parking available
* Excellent benefits package available from day one
The Role
You'll be the first point of contact for all facilities and maintenance-related queries, ensuring that internal teams and external contractors are supported with timely and accurate information.
Duties include:
* Running an efficient helpdesk function, responding to queries and issues in a professional and proactive manner
* Coordinating reactive and planned works, tracking each job from logging to completion
* Supporting facilities processes such as compliance checks, service contracts, and general maintenance scheduling
* Providing admin support across all property and facilities-related matters, including reports and record keeping
* Maintaining internal systems, ensuring service requests are accurately logged and performance data is up to date
About You
* Minimum 2 years' experience in a helpdesk, facilities coordination, or similar customer-focused role
* Confident communicating with contractors and suppliers to ensure work is completed to standard
* Comfortable juggling multiple tasks in a busy support role
* Strong IT literacy with good working knowledge of MS Office and internal tracking systems
* A recognised qualification (e.g. NVQ or equivalent) in business administration or a related discipline is beneficial
For further information on this job, or any other administrative role in Belfast or Northern Ireland, apply via the link or contact Jack Groves for a confidential chat today.
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