BDB Pitmans was established in 2018 following a merger between legacy firms Bircham Dyson Bell (BDB) and Pitmans Law, bringing together over 300 years of legal expertise across 4 locations – Cambridge, London, Reading and Southampton.
Working at BDB Pitmans brings all the benefits of a top 60 firm including interesting work, varied clients and support for professional development. While our clients are at the heart of everything we do, we recognise that life outside of work is important too and our approach to flexible working and target hours for fee earners reflect this. What really sets us apart is our friendly, open and inclusive culture. People join and stay at BDB Pitmans as they get the benefits of challenging work in a supportive and professional atmosphere.
The team
The Finance Department handle all client and office payments as well as management reporting.
The opportunity
As part of the growth of the Working Capital team, a new opportunity has arisen for a Senior Credit Controller.
Reporting to the Revenue Control Manager, you will be responsible for delivering a results-focused collection service and provide routine and ad-hoc credit control solutions. Main duties will include:
* Lead the firm’s credit control function, managing a team of 2 or 3, including performance management, holidays, and overtime.
* Review and maintain the firm’s credit control policies and processes and improve awareness with fee earning teams to deliver effective credit control and cash collection
* Build and maintain productive working relationships with Heads of Departments, partners and fee earners
* Identify and develop key client contacts as necessary to secure recovery
* Work with Revenue Control Manager and the business to review and maintain the bad debt provisions.
* Ensure timely referral to debt collection or manage small claims process as applicable.
* Work with other departments on the development of new systems and / or processes as required.
* Assisting with recruitment of new / replacement resource.
* Establish SLAs with the business to ensure Credit Control function meets its objectives.
* Working with Revenue Control Manager to set cash collection targets and ensure the credit control team meet SLAs.
* Clear ownership and knowledge of the debt ledger.
* Work with fee earning teams to ensure that client queries are resolved in a timely manner to facilitate prompt payment
* A small caseload of debtors to be followed up to receive payment.
* Regular travel to other offices will be required.
Who we are looking for
1. GCSEs or equivalent to include English and Maths as a minimum
2. Previous experience of working in a credit control function within a professional services business.
3. Previous experience of using collections/credit control systems
4. Experience of working with Elite 3E would be advantageous
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