Weight Loss Coaching Team Lead (Dietitian/Nutritionist)
Join to apply for the Weight Loss Coaching Team Lead (Dietitian/Nutritionist) role at MANUAL
Weight Loss Coaching Team Lead (Dietitian/Nutritionist)
4 weeks ago Be among the first 25 applicants
Join to apply for the Weight Loss Coaching Team Lead (Dietitian/Nutritionist) role at MANUAL
We’re looking for an experienced weight loss practitioner (Registered Dietitian) to join us as a Weight Loss Coaching Team Lead. This is a unique opportunity to play a foundational role in building and leading a team of high-performing weight loss coaches within our South African base.
You’ll help customers achieve sustainable weight loss and healthier lives by empowering your team to deliver high-value, evidence-based coaching. You'll also contribute directly to customer care through occasional 1-to-1 coaching.
If you're passionate about behavioural change, love problem-solving, and enjoy implementing transformative solutions in a fast-paced environment—this role is for you.
What you'll do
We’re looking for an experienced weight loss practitioner (Registered Dietitian) to join us as a Weight Loss Coaching Team Lead. This is a unique opportunity to play a foundational role in building and leading a team of high-performing weight loss coaches within our South African base.
You’ll help customers achieve sustainable weight loss and healthier lives by empowering your team to deliver high-value, evidence-based coaching. You'll also contribute directly to customer care through occasional 1-to-1 coaching.
If you're passionate about behavioural change, love problem-solving, and enjoy implementing transformative solutions in a fast-paced environment—this role is for you.
What you'll do
Lead and Develop a High-Performing Coaching Team
* Recruit, onboard, and manage a team of up to 12 coaches. Conduct fortnightly 1:1s, promote a feedback-driven culture, and support ongoing professional development. Ensure high-quality, evidence-based practice, particularly in behaviour change techniques.
Uphold Operational and Clinical Standards
* Act as the first point of contact for coach and cross-functional queries. Manage customer complaints and escalate serious adverse events appropriately. Maintain strong governance and quality assurance in partnership with the Head of Weight Loss Coaching.
Drive Impact and Continuous Improvement
* Monitor key customer outcomes and lead coaching-related projects to meet evolving business needs. Identify opportunities to optimise systems, customer experience, and retention.
Support and Deliver Direct Coaching
* Provide 1-to-1 coaching to customers where needed, maintaining direct insight into the customer journey.
Enable Best Practice and Collaboration
* Create and refine coaching resources, frameworks, and SOPs. Collaborate with Product, Data, and Ops teams to enhance tools, workflows, and services. Represent coaching in cross-functional initiatives and share insight to inform improvements.
Champion the Customer Journey
* Partner with relevant teams across the business to enhance end-to-end engagement. Monitor key journey touchpoints and drop-offs, and help test and refine coaching model adaptations.
Who you are
* Registered Dietitian (HPCSA) with at least 2 years' experience supporting adults with weight loss
* Strong expertise in evidence-based behaviour change (e.g. Motivational Interviewing)
* Analytical and confident communicator, comfortable with working with data
* Self-motivated and solution-focused, with an entrepreneurial mindset and ability to work independently
* Thrives in a fast-paced, dynamic environment
* Willing to attend the Cape Town office periodically if the role evolves into a hybrid format
Desirable:
* At least 1 year of experience managing or supervising a team
* Experienced in customer conflict resolution with diplomacy and empathy
What we offer
* Contract Type: 12-month contractor agreement (must be registered as an independent contractor)
* Remote-first role (Cape Town-based candidates preferred; hybrid potential in future)
* Working Hours: Monday–Friday, 12:30pm–9:00pm SA time + one weekend shift (with time off in lieu)
* Leave: 25 days annual holiday + generous parental leave
* Smart and motivated co-workers
* Opportunity to shape a rapidly growing health & wellness start-up
* Annual company retreat
What we need from you
* Based in South Africa, with right to work (we cannot offer visa sponsorship right now)
* Registered with the HCPSA
Our hiring process
* Apply Online: Submit your application via our careers portal
* Screening Call: Brief call with Head of Weight Loss Coaching to explore your fit
* Practical Task: You'll be invited to complete a short task to help us understand your approach and experience
* Core Interview: Interview with the Head of Weight Loss Coaching and another member of the team, such as the Director of Weight Loss. This will include a case study exercise that you’ll be given in advance of the interview.
* Final Interview: Meet one of our in-house hiring champions for culture fit and role alignment
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Other
Job function
* Job function
Other
* Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at MANUAL by 2x
Get notified about new Lead Coach jobs in London, England, United Kingdom.
Greater London, England, United Kingdom 4 weeks ago
Performance-Based Business Coach - Work from Anywhere, Unlimited Growth
London, England, United Kingdom 1 month ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 day ago
Management Professionals | Move your skills into a Change of Career
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
Retail Management Professionals - Transition to Leadership & Growth
London, England, United Kingdom 1 month ago
London, England, United Kingdom 6 months ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Customer Success Manager, Strategic UK&I
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
Customer Success Manager, Patient Monitoring - UK
Watford, England, United Kingdom 1 week ago
Customer Success Manager (Technical), UK
London, England, United Kingdom 11 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 year ago
London, England, United Kingdom 6 months ago
London, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr