Job Description Summary
Position: Medical Science Liaison, CART Immunology – New England (Upstate NY/CT/RI/MA/VT/NH/ME)
Location: Remote
Role overview: The MSL is a field-based, customer‑facing, non‑promotional medical and scientific position. The key objective is to advance clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage and develop their territory, and execute all relevant activities in alignment with the medical strategic and tactical plan while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will inform and shape medical strategy through a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights.
Role Responsibilities
* The MSL will leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses and other healthcare professionals) and other thought leaders in the geographical area as aligned with medical strategy.
* The primary responsibility of the MSL is to engage with customers – customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
* Must demonstrate strategic territory vision and ensure appropriate territory identification, mapping and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes:
o identification of key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement and partnership;
o identification of opportunities for partnership with academic centers, centers of excellence and/or systems of care to drive impact within the assigned territory;
o identification of opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.);
o identification of opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical or product goals as appropriate.
* Provide clinical trial support for company‑sponsored trials facilitating relevant medical activities and working cross‑functionally with Medical Affairs and Clinical Operations colleagues.
* Regularly and effectively collaborate with internal colleagues (e.g. HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
* Maintain in‑depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
* Maintain in‑depth knowledge of internal policies and external regulations (e.g. field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day‑to‑day responsibilities.
* Execute all administrative responsibilities and training (e.g. Veeva CRM, voicemail, e‑mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up‑to‑date information in the CRM.
Position Requirements
* Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations and ethical guidelines applied to the pharmaceutical industry is required.
* Candidates will perform their duties in accordance with applicable law, regulations and Novartis policies.
* Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same.
* Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.
* Adherence with Company policies, state and federal laws and regulations.
* The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
* Field‑based, customer‑facing position majority of the time with approximately 60‑70% travel required to achieve performance and business objectives (face‑to‑face, virtual, e‑mail, telephone, etc.).
Education
Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD).
Experience – Manager Level
* 0‑3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL required OR
* 3‑5 years of relevant medical affairs, clinical research or related experience in a scientific or clinical setting preferred.
Experience – Associate Director Level
* Minimum of 3 years’ experience in a Field Medical‑based position within the pharmaceutical industry or as an MSL preferred OR
* 5‑7 years of relevant medical affairs, clinical research or related experience in a scientific or clinical setting required.
Novartis Compensation Summary
The salary for this position is expected to range between Manager: $145,600 – $270,400 and for Associate Director: $160,300 – $297,700 per year. The final salary offered is determined based on relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation includes a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
Driving is an Essential Function of this Role
Driving is an essential function of the role. A fully valid and unrestricted driver’s license is required. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy (customer‑facing roles only)
Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time, but employees working in customer‑facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Accommodation requests should be sent to Eh.occupationalhealth@novartis.com.
Training Requirements
The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to us.reasonableaccommodations@novartis.com or call +1(877)395‑2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$160,300.00 – $297,700.00
Skills Desired
* Building Construction
* Business Analysis
* Business Networking
* Clinical Practices
* Clinical Research
* Clinical Study Reports
* Collaboration
* Curious Mindset
* Disease Management
* Diversity & Inclusion
* Drug Development
* Epidemiology
* Medical Information
* Medical Research
* Medical Writing
* Microsoft Word
* Phase IV Clinical Trial
* Product Placement
* Scientific Support
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