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Senior Consultant @ SERV Recruitment | Sport, Entertainment, Retail & Venues
Sports & Events Organisation
Digital Assistant
Scotland (Hybrid)
We’re working with a world-renowned organisation in the sports and live events space who are on the lookout for a Digital Assistant to join their growing team. This is a key role in the delivery of major international sporting events — ideal for someone passionate about technology, digital journeys, and enhancing the spectator experience through smart platforms and innovation.
The Role:
As a Digital Assistant, you'll be at the heart of project planning and digital platform rollout for live events, working closely with technical partners and internal teams to ensure everything runs smoothly — both pre-event and on-site.
You'll have your hands on everything from user journey testing to digital product launches, with a chance to contribute to platform development, customer-facing tools, and the broader digital ecosystem that supports global audiences.
Key Responsibilities:
* Support the delivery and optimisation of digital platforms, such as event portals, apps, and registration systems.
* Work closely with third-party tech suppliers to test, launch, and enhance digital features across various audience touchpoints.
* Help produce clear, engaging resources and tutorials for both internal users and the general public.
* Review and refine digital user journeys across websites and event tools to improve accessibility and overall experience.
* Act as a key liaison during live events — troubleshooting digital issues and ensuring things run smoothly on the ground.
* Collaborate across teams to support training, documentation, and operational readiness.
What We're Looking For:
* A background in sports, events, or entertainment, with hands-on experience in digital tools or fan engagement platforms.
* A good understanding of digital systems, UX, and the ability to translate tech into simple, impactful experiences.
* Confident communicator — comfortable working cross-functionally with internal stakeholders and external partners.
* Analytical mindset — someone who spots opportunities and brings practical solutions.
* Bonus if you’ve worked with ticketing, apps, or CRM tools, but it’s not essential.
This is a brilliant opportunity to join a high-performing team at the intersection of live sport, digital innovation, and fan experience. If you're curious, driven, and love working on big projects that deliver real-world impact — we'd love to hear from you.
Apply with your CV for more details!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Other
* Industries
Spectator Sports, Sports Teams and Clubs, and Events Services
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