Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

1st line technical analyst

Leicester
Reed
Technical analyst
Posted: 8h ago
Offer description

Job Description

IT Support // Service Desk Analyst // 1st Line Support // Leicestershire // initial 3-Month // up to £25/hour (Umbrella)

REED Technology are recruiting on behalf a client for an experienced IT Support Technician to join an established IT team on a 3-month contract. This is a hands-on, on-site role providing 1st line technical support across a busy organisation.

Key Responsibilities:

* Act as the first point of contact for IT support, resolving incidents and service requests.
* Provide 1st line support for Microsoft products (Windows OS, Office 365, Teams, etc.).
* Troubleshoot PC hardware, software, and peripheral issues.
* Log and manage tickets through an ITSM system, escalating when needed.
* Work to SLAs and contribute to service improvement.

What We’re Looking For:

* Proven experience in 1st line IT support.
* Strong technical knowledge of Microsoft products and Windows operating systems.
* Confident communicator with good problem-solving skills.
* Ability to work full-time on-site and cover shifts between 08:00–17:00, Monday to Friday.

If this sounds of interest to you, please apply using the link provided

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
1st line technical analyst
Leicester
Permanent
Reed
Technical analyst
Similar job
1st line technical analyst
Leicester
Reed Technology
Technical analyst
Similar job
1st line technical analyst
Humberstone
Reed Technology
Technical analyst
See more jobs
Similar jobs
Reed recruitment
Reed jobs in Leicester
It jobs in Leicester
jobs Leicester
jobs Leicestershire
jobs England
Home > Jobs > It jobs > Technical analyst jobs > Technical analyst jobs in Leicester > 1st Line Technical Analyst

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save