The University of Cambridge is recognised globally as a renowned centre for research, education and scholarship. We employ more than 12,500 staff in a range of academic, research and professional services roles, all of whom play a key role in maintaining and enhancing our world leading reputation. Our people are our greatest asset, and it is critical to our continued success that we create the right conditions for our people to thrive at Cambridge.
The University Childcare Services oversees the University Nurseries, offers an information service and operates the University Holiday Playscheme. These services are available to University Staff and Students.
The Role
We seek two Family Information and Support Assistants. In this varied and rewarding role, you'll help support and deliver workshops, events, stay-and-play sessions, and information services for staff and students with family or caring responsibilities. You'll also play an active part in delivering engaging, safe, and inclusive play activities during the University Holiday Playscheme.
You will work closely with the Family Information and Support Manager to ensure families across the University feel welcomed, heard, and supported.
About You
In order to succeed in this role, you will join us with:
* Experience of working with families, children, or carers;
* The ability to support and deliver events, workshops, or structured activities;
* The ability to communicate confidently and kindly with parents and children alike;
* Great energy, organisational skills, and a proactive approach to their work;
* A commitment to inclusive practice and making a difference.
Further information about the role and its responsibilities is available via the link below.
Benefits Of Working At Cambridge Include
* Competitive rates of pay with automatic service related pay progression and annual cost of living increases;
* Generous annual leave allowance of 36 days paid leave (including bank holidays)
* Flexible and hybrid working opportunities;
* Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare);
* An auto-enrolment pension scheme, with a generous employer contribution;
* Travel benefits and retail discounts at over 2,000 local and national stores;
* Schemes to support with relocation/the provision of accommodation.
The University of Cambridge is committed to supporting our staff to thrive both professionally and personally. We aim to support a good work/life balance, whilst retaining the positive aspects of our unique in-person environment and culture.
Elements of this role are suitable for hybrid working, where staff can split their time between in-person collaboration and remote working. The frequency of the remote elements of the role can be discussed with the recruiting manager.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a Disclosure and Barring Service check (enhanced with children's barred list), and a security check.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
Informal enquiries are encouraged and should be directed to: Catherine Pearson, Head of Childcare Services at
If you have any queries regarding the application process please email:
Closing date for applications: Sunday 19th October 2025
Interview Date: TBC
Please quote reference XH47391 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.