Import Coordinator Location West Bromwich 6 month fixed term contract possibly going permanent Salary £32,000 We are seeking a proactive and detail-oriented Import Coordinator to manage end-to-end import operations for shipments into the UK and Europe. This role is critical in ensuring timely delivery, customs compliance, accurate system updates, and effective cost control within a food sector environment. Key Responsibilities * Track and report on all shipments to TRS UK and Rotterdam, managing ETAs and open POs. * Prepare and submit customs documentation for UK and EU imports, ensuring compliance with food import regulations. * Coordinate with suppliers, freight forwarders (Ceva, Mainfreight), agents, and banks to prevent delays and avoid charges. * Update shipment dates and PO information in Synergex and Order Manager to maintain accurate MRP planning. * Maintain audit-ready documentation and support technical documentation and product traceability requirements. * Review and dispute supplier and freight invoices, including milling charges. * Attend weekly operational meetings and provide holiday cover within the team. About You * Strong knowledge of import processes, customs clearance, Incoterms, and freight forwarding. * Previous experience within the food, FMCG, or food import sector is highly desirable. * Familiar with food-related documentation such as health certificates and certificates of origin. * Confident verifying import documentation and managing shipment trackers. * Highly organised with excellent attention to detail and problem-solving skills. * ERP/MRP system experience and strong Excel skills desirable. If you have solid import experience and understand the additional requirements of food sector logistics, we’d love to hear from you