Job Description
Lettings OfficerSalary: £31,930 per annumLong Stratton, Norwich, NorfolkFulltime: 37hrs per week Fixed Term Contract (6Months)
We have an exciting opportunity for a Lettings Officer toassistin the delivery of a high-quality customer focused service in line with Saffrons businessobjectives. The role will include responsibility for ensuring all lettings and mutual exchanges are carried out swiftly, and that key functions and activities within the team are delivered within set policies and timescales ensuring that all tenants receive a first-class service.
Key Responsibilities Include:
1. A primary focus on contributingto the voids performance by carrying out the processing and interviewing of prospective tenants, attending property viewings with prospective tenants as well as signing up new tenants. Understanding the needs of any future tenants and their suitability into their home.
2. To communicate with prospective tenants and stakeholders,providinglettings advice and keeping all parties informed and updated on the application process when nominated to a Saffron home.
3. Assistour tenants to move into their new home by providing support and quality advice on the voids and lettings process. Advising and signposting to services to ensure tenants have any available support.
4. To work continuou...