Overview
Cluster Sales Manager, Malmaison & Hotel Du Vin, Birmingham. A fantastic opportunity to help maximize the revenue across the Malmaison & Hotel Du Vin properties. As Cluster Sales Manager you will drive the Hotels Sales and Marketing plan. Reporting into the General Managers and the National Sales Director you will ensure that both brands are represented whilst actively looking for new opportunities and cross selling all hotels within Mal / HdV. You will lead, support and develop the cluster sales executive to ensure optimal performance and achievement of business objectives. Additionally you will manage and lead the inquiry process, ensure the training and communication within the department and across the two hotels is implemented with maximum efficiency and develop strong relationships with guests within the hotels. You will be a self starter, organised and able to prioritize actions whilst managing tasks through to completion. It goes without saying that excellent communication skills in both verbal and oral are essential as is confidence in presenting to senior decision makers in other businesses. Experience in a similar role would be beneficial as would a working knowledge of the Hotel industry.
Responsibilities
* Drive the Hotels Sales and Marketing plan and ensure representation of both Malmaison and Hotel Du Vin brands.
* Lead, support and develop the cluster sales executive to achieve business objectives.
* Manage and lead the inquiry process and coordinate training and communication within the department and across the two hotels.
* Develop strong relationships with guests within the hotels and identify new opportunities, cross-selling across all hotels within the cluster.
* Prioritize actions and manage tasks through to completion; communicate effectively with senior decision makers.
Qualifications
* Experience in a similar role is beneficial.
* Working knowledge of the hotel industry.
* Self-starter, organized and able to prioritize actions; strong communication skills.
Benefits
* Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes to support career development.
* High street discounts on a range of shops, experiences, holidays and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare Cash Plans (dental, optical, medical and more) from £5 per month.
* Referral schemes that pay up to £1500.
* A comfortable uniform and wellness initiatives and a calendar of National Campaign Days.
* Access to Wagestream for real-time pay in a flexible way.
* Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
* Support for charitable causes and a focus on wellbeing.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
Probaton Completion
Plus on completing your probationary period you will be provided with:
* Private Medical Healthcare
* Bonus Plan based on clear and transparent KPI’s
* Critical Illness cover
* Life Assurance
Sustainability Goals
* 100% of electricity generated from renewable energy, with most from wind farms in the UK.
* Recycle a minimum of 70% of hotel waste, championed by the Sustainability Council.
* Move to chemical-free cleaning in bedrooms and public areas; enzyme-based eco-friendly systems in kitchens.
* Volunteer to work for sustainable charities 2 days per year on full pay.
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