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Coordinator/administrator

Wolverhampton (West Midlands)
Permanent
Wilson James
Coordinator
Posted: 21 June
Offer description

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are seeking a highly organised and proactive Coordinator/Administrator to lead the day-to-day operations of clients post room. In this key role, you'll ensure efficient and secure handling of all incoming and outgoing mail, while maintaining a strong working knowledge of fulcrum dispatch systems, internal processes, and health & safety procedures. You will be the go-to person for all post room activity, offering guidance to team members and liaising with internal departments and external organisations. You'll also play a vital role in upholding site security protocols, particularly when handling sensitive or urgent deliveries. A strong understanding of site security protocols is essential, particularly when identifying and responding to suspicious packages.

If you're detail-oriented, confident managing systems, and thrive in a fast-paced environment, we'd love to hear from you.

What do you get from us:

1. The Role – Full Time, 5 days a week, 47.5 hours per week
2. Pay: £14.74 per hour
3. Company Sick Pay
4. Company Pension Scheme
5. Life Assurance Scheme
6. Access to an Online GP Service for you and your dependents
7. Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
8. Health and Wellbeing – access to mental health support specialists

A typical day in the life as a Coordinator/Administrator

9. Accurately manage goods in/out processes using the Fulcrum warehouse management system
10. Sort incoming mail and packages by person or department
11. Carry out administrative tasks such as photocopying, filing, and maintaining delivery records
12. Label and process all outgoing packages and parcels
13. Promote and enforce health & safety standards, including regular safety inspections and reporting hazards
14. Oversee and coordinate all daily postroom operations
15. Lead by example and support the resolution of any health & safety issues
16. Plan and prioritise tasks to meet deadlines while following Safe Systems of Work (SSOW)
17. Report unresolved quality, operational, or safety concerns to the Senior Supervisor
18. Perform X-ray and security checks on all incoming deliveries

What are we looking for?

19. Background in coordination or administration
20. Good IT Skills including use of Microsoft and various systems
21. Punctual
22. Attention to detail
23. Driving licence

Apply today and secure your future with Wilson James!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

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