Job overview
An exciting opportunity has arisen for a highly motivated and skilled Band 3 Healthcare Assistant to join the Outpatients team at Harefield Hospital.
This unique role has evolved to be both clinical and clerical.
You will play a vital role in providing excellent standards of nursing care under the supervision of a registered nurse, while also ensuring the efficient day-to-day running of the department.
If you are a hardworking individual with strong technical, numeracy, and literacy skills, this is a fantastic chance to grow your career within a dynamic outpatient setting.
Main duties of the job
As a Healthcare Assistant in Outpatients, you will have a diverse set of responsibilities, combining both direct patient care and essential administrative tasks. Your main duties will include:
1. Patient Care & Treatment: Carrying out care and treatment tasks delegated by qualified staff, including venepuncture, taking observations, and performing ECGs. You will also assist in preparing patients for treatment and demonstrating your abilities and competencies to less experienced staff.
2. Administrative & Clerical Support: Providing crucial administrative and clerical support, including preparing clinics for clinicians by ensuring all test results are available and clinics are in good order. You will also assist in restocking supplies and maintaining equipment.
3. Supervision & Leadership: Supervising less experienced or new Healthcare Assistants in the clinical area to ensure patient-focused care is provided.
4. Safety & Compliance: Adhering to departmental and Trust policies and procedures to maintain a safe and pleasant environment. You will identify and report clinical risks and incidents/complaints in accordance with Trust policies.
Working for our organisation
Join Guy’s and St Thomas’ NHS Foundation Trust, one of the UK’s busiest and most successful foundation trusts. We are a family of five renowned hospitals—Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton, and Harefield—with a long and proud history of high-quality care, clinical excellence, research, and innovation.
Our values are at the heart of our culture and guide how we work:
5. Caring: We put patients first.
6. Ambitious: We innovate and strive for excellence.
7. Inclusive: We respect each other and work collaboratively.
Detailed job description and main responsibilities
As a Band 3 Healthcare Assistant, you will work under the supervision of a registered nurse to provide and maintain excellent standards of care. This role requires you to be flexible in your approach, providing cover for any specified areas within the Outpatient department to ensure its efficient running.
8. Clinical Skills: You will carry out tasks in delivering and supporting direct patient care. This includes performing more complex aspects of patient care with indirect supervision, such as taking and recording observations, taking venous blood samples, and cannulating as directed.
9. Administrative Duties: Your responsibilities will include administrative duties and preparing clinics for clinicians, ensuring all necessary test results are available.
10. Patient & Environmental Safety: You will be responsible for keeping clinical areas clean and tidy to maintain a safe, pleasant environment. You will also adhere to departmental procedures for supplies and equipment to promote efficient use of resources.
11. Continuous Improvement: You will contribute to the process of setting goals and benchmarking standards of care under supervision. You will also be responsible for identifying and reporting clinical risks and incidents in accordance with Trust policies.
12. Health Promotion: You will actively promote a healthy lifestyle for patients.
Person specification
Knowledge/Qualifications
Essential criteria
13. Evidence of general education Functional skills level 2 in numeracy and literacy or GCSE's maths and English grades A-C / grades 4 – 9 or equivalent.
14. Vocational Level 3 in Health care or equivalent qualification in the area of speciality
15. Completion of Care Certificate
Skills
Essential criteria
16. Ability Knowledge of care and related procedures to area
17. Able to communicate effectively with staff, colleagues and patients,
18. Maintains accurate, timely, concise and legible clinical records
Desirable criteria
19. Knowledge of hospital systems
Experience
Essential criteria
20. Previous experience of working as a healthcare assistant in a hospital or registered care setting
21. Customer care experience
22. Experience of working in an environment with changing demands and priorities
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.