Money Adviser (Trainee positions available)
Hours: Full-time (37 hours per week –some flexible working)
Contract: Permanent
Salary: £26,366 to £28,825 per annum (depending on experience)
Location: Buxton, Chesterfield, Ilkeston or Matlock (hybrid mix of home and office working, fully remote will be considered for the right candidates)
* To apply for this vacancy please complete and return the application form to
* To view and download the application form and recruitment pack visit:
Please note – You can complete an application form online, submit a CV, and we will consider it alongside your application form.
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About the role:
We're looking for highly motivated and committed individuals to join our new telephone and digital Money Advice team, providing essential support to people experiencing debt problems across England and Wales.
As a Money Adviser, you will deliver high-quality, FCA-regulated money advice to individuals in financial difficulty. You'll work as part of a new team committed to helping people take control of their finances and build a more secure future through tailored advice and casework.
We welcome applications from experienced advisers, as well as those looking to train in this vital area of work. Full training and support will be provided for the right trainee candidates, including completion of the accredited Money Advice Learning Plan.
We welcome and encourage applications from people of all backgrounds. We are proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.
Who we are looking for:
The ideal candidates will have:
* Excellent communication skills – both written and verbal (essential)
* A non-judgemental, empathetic approach to people (essential)
* Strong IT and digital skills, with the ability to learn new systems quickly (essential)
* A commitment to working to performance targets and KPIs (essential)
* Experience in providing FCA-regulated money advice (preferred)
* A solid understanding of the current welfare benefits system (preferred)
What we offer:
We're proud to offer a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:
* Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
* Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
* Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
* Contractual sick pay: depended on length of service
* Long service rewards: Extra leave and gift cards after five years of service and beyond
* Workplace pension: Auto-enrolment into our pension scheme
* Hybrid working: the option to work from home, if it works for you and for us
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.
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To view and download the application form and recruitment pack visit:
Please complete and return the application form to
Job Type: Full-time
Pay: £26,366.00-£28,825.00 per year
Benefits:
* Company pension
* Sick pay
* Work from home
Work Location: Hybrid remote in Ilkeston DE7 8DY