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Team leader – residential services

Leicester
Permanent
iBC Healthcare
Team leader
Posted: 20 October
Offer description

🌟 Team Leader – Residential Services

Salary: £13.47 per hour
Contracted Hours: 40 hours per week

🧭 Lead with Purpose. Make a Difference Every Day.

Are you ready to take the next step in your career?
At IBC Healthcare, we’re looking for a passionate and experienced Team Leader to provide strong leadership and operational support across our residential services for adults with learning disabilities, autism, mental health conditions, and behaviours that challenge.

As a Team Leader, you’ll play a key role in ensuring every person we support receives exceptional, person-centred care, while empowering and developing the teams around you.

What You’ll Do

1. Lead and support care teams to deliver high-quality, person-centred support.
2. Uphold CQC standards and safeguarding principles across services.
3. Mentor and coach staff, ensuring ongoing professional development.
4. Manage day-to-day operations, including rotas and on-call duties.
5. Act as a positive role model, promoting dignity, respect, and inclusion.
6. Support with incident investigations, audits, and service improvement initiatives.

What We’re Looking For

7. Minimum 2 years’ experience as a Senior Support Worker, supporting adults with learning disabilities, mental health needs, and challenging behaviours.
8. Strong leadership, communication, and problem-solving skills.
9. Ability to work flexibly across multiple services.
10. Passion for person-centred care and continuous improvement.
11. IT literacy for reporting and care documentation.

Desirable:

12. Level 3 Diploma (or equivalent) in Health & Social Care.
13. Full UK Driving Licence and willingness to travel between services.
14. Experience in Positive Behaviour Support (PBS) and service audits.

Why Work with IBC Healthcare?

When you join IBC, you join a team that values you — your wellbeing, your growth, and your impact.

Your Benefits Include:

15. 💷 Competitive Salary
16. 📘 Fully Paid Comprehensive Training and Induction
17. 🎓 Funded Qualifications (Diplomas Levels 2, 3, 4 & 5)
18. 🚴‍♀️ Cycle to Work Scheme
19. 💙 Blue Light Card
20. 🌈 Employee Assistance Programme & Wellbeing Support
21. 👶 Enhanced Maternity & Paternity Pay
22. 🏖️ Paid Holidays – 28 Days (Including Bank Holidays)

Who Are We?

At IBC Healthcare, we support hundreds of individuals across the Midlands with learning disabilities, complex needs, autism, and mental health conditions.
We’re proud to be a purpose-led organisation that invests in our people — their training, support, and wellbeing.

📊 Our people say it best:

23. 97% would recommend IBC as a great place to work.
24. 93% expect to stay at IBC for the next 3–5 years.

Ready to Lead with Purpose?

If you’re driven by compassion, empowerment, and excellence, and ready to make a real difference in specialist care, we’d love to hear from you.

👉 Apply now and help shape the future of person-centred care with IBC Healthcare.

INDMP

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