*About The Role
Executive Support Assistant
Permanent – Full Time - 37hrs per week (3 days in Office)
Location – Pity Me, Durham
Salary – £34,160 up to £42,700 + Benefits
About The Role*
We've a great opportunity to be our one of our Executive Support Assistant to support Asset Management and our Information Services Directors to use their time efficiently, provide accurate, confidential, and proactive secretarial and organisational support.
We're looking for you to proactively manage the diary, meeting requests, external visits and speaking engagements and ensure schedules are organised and run smoothly. You'll be proactively forward planning their diaries and overall workload, highlighting potential issues and pinch-points and suggesting/drafting solutions. Through continual horizon-scanning of the diary ensure Directors have appropriate planning and preparation time including co-ordination of any required pre-meetings and briefings.
You'll be setting up effective systems to ensure meeting and committee papers, performance reviews, training and other key pieces of work are received within the required timeframes, along with adherence to all relevant regulatory rules and guidance applicable to the role, along with collation of and logging of all records including regulatory documentation. Also, where required, you'll provide secretariat support at directorate level meetings.
We're looking for you to manage all customer, MP and wider stakeholder correspondence which is received via the executive and liaise with relevant teams and managers to ensure this correspondence is responded to effectively. This may involve the need to talk directly to customers and other stakeholders too.
You'll be coordinating their travel and accommodation arrangements ensuring sensible use of time and production of detailed and accurate travel itineraries. As part of a team providing Executive Support, cover for and assist other Executive Support Assistants with tasks such as Board papers, general office administrative systems and a focus on continuous improvement at times of high workload or personal leave.
Please note this role will require a DBS to be completed prior to employment
NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties.
1st stage interviews - w/c 22nd September
2nd stage interviews w/c 29th September
*About You*
We're looking for you to have proven PA experience working with Executives/Directors and be an advocate for change in an organisation, along with new systems and technology that is being introduced to an organisation. You'll be forward thinking, so able to think ahead and second guess requirements and needs at times.
You'll have proven experience of working within a team, able to prioritise and manage deadlines, along with interpreting needs and creating effective presentations. You'll have proven excellent written and verbal communication skills, along with organisational and administrative skills with a keen eye for detail.
We're looking for you to have resilience to adapt to ever changing priorities and demands, demonstrating knowledge and professionalism to support leaders to achieve outcomes, along with the ability to build relationships and networks at all levels throughout the organisation
You'll have proven stakeholder management skills with demonstrable initiative, proactivity, and engagement with business. We're looking for you to have proven experience of political sensitivity, and the ability to exercise appropriate discretion, tact, diplomacy, confidentiality, and judgement on issues of significance and importance, particularly when dealing with officials at the highest level.
You'll have proven computer and technology skills, including excellent knowledge of Outlook and Microsoft packages too.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work.
Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity.
We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation.
*About Us*
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we're committed to having a diverse community represented across our business.
We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply
*NWG At a Glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services.*
To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
*Our Benefits*
We're a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our 'Tap Into' benefits include:
* Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year's Eve. There's also the option to buy or sell holidays.
* Company pension scheme, where we'll double match your contributions up to an employer contribution of 11%.
* Free access to local attractions.
* A fantastic discount scheme, with savings on days out, shopping, travel and more.
* Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.
* Support with sustainable travel – through salary sacrifice cars and a cycle to work scheme.
* Financial wellbeing support – access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.
* Support with your development – we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.
*About Us*
NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.
We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.