Our client is seeking a Home Manager for a luxury home with a focus on resident wellbeing. The home is close to local amenities with excellent transport links across Suffolk and the UK. All rooms are single occupancy with en-suite facilities, set within a bright, modern environment.
Reports to: Operations Manager
Overview
You will be the CQC Registered Manager and responsible for leadership and ongoing compliance with respect to CQC requirements. You will be supported externally by dedicated Operations and Central teams, and within the home by a Deputy Manager, Unit Managers, Hospitality Manager and Administrator. These teams will collaborate to ensure smooth operations and exceptional care for residents.
Key duties and responsibilities
* Manage all aspects of the home's operations in line with CQC and regulatory standards with specific responsibilities.
* Ensure that the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
* Manage the home's budget, ensuring that financial targets are met and costs are effectively managed.
* Develop and implement a well-thought-out marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
* Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
Qualifications
* Minimum 3 years' experience managing or co-managing a care/nursing home.
* In-depth knowledge of CQC standards and care regulations.
* Skilled in staff recruitment, retention, and development.
* Confident communicator with strong leadership credentials.
* Commercially astute with an eye for occupancy and growth opportunities.
* Committed to community engagement and local reputation building.
* Able to inspire a team and lead by example.
What you will gain
You'll step into a collaborative leadership role with responsibility for a modern, well-equipped home. Backed by experienced internal teams and external operational support, you'll have the tools to focus on delivering high standards of care, driving occupancy, and leading a motivated workforce. With opportunities for ongoing professional development, this is a chance to make a lasting impact within a respected service at the heart of the local community.
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