Social Care Operations Officer Location: Perth, PH1 5PP Salary: £16.34 per hour Excellent Benefits! Contract: Part time, Permanent Hours: 20 hours per week (over 4 or 5 days) Crossroads Cares (Perth & Kinross) is a supportive, professional and values-led charity providing high-quality respite care to unpaid carers and the people they support across Perth and Kinross. We pride ourselves on delivering compassionate, person-centred care while supporting the wellbeing of our community. We are seeking an experienced, motivated and well-organised individual to join our team as a Social Care Operations Officer on a part-time basis. This is a key role within our organisation, supporting the delivery of high-quality care services alongside contributing to business development projects that will strengthen and grow our services for the future. This opportunity is ideal for someone with a background in care service management and private care provision who is looking for a flexible part-time role where they can make a meaningful impact. Why Join Us Supportive, professional and values-led working environment Opportunity to contribute to a respected local charity Flexible part-time working across 4-5 days Varied and rewarding role supporting both operations and development Chance to help shape and strengthen community care services Company pension and on-site parking As our Social Care Operations Officer you will: Support Care Coordinators in the effective delivery of high-quality care services Assist with care planning, organisation and day-to-day operational support Help maintain and improve care quality and service delivery Undertake business development projects to support service growth and sustainability Carry out care assessments Support and supervise care colleagues Contribute to the development of systems, processes and best practice Work collaboratively with colleagues and external partners Maintain accurate records and use IT systems effectively Work in line with organisational values, policies and confidentiality requirements In order to be successful in this role you must have: SVQ Level 3 in Health and Social Care (or equivalent) Experience in care service management Experience of private care provision Good understanding of community-based care Strong communication and organisational skills Competent in IT and digital record-keeping Full UK driving licence Willingness to travel occasionally for meetings or service activity Ability to work flexibly across 4-5 days per week It would be great if you had: Experience in business or service development Knowledge of care sector compliance and quality standards If you want to join a respected local charity and build a rewarding career supporting people across Perth and Kinross, we would love to hear from you. We review applications on a rolling basis, so early applications are encouraged. Apply today!