Job Summary
Job Title: Project Manager
Location: Birmingham
Salary: GBP 33,000 – 40,000 per annum
Position: Permanent, Full‑time
The company, a well‑known mobile app and web app development agency based in Birmingham’s Jewellery Quarter, has been trading for over 12 years. This agile technology Project Management role provides the opportunity to deliver unique and innovative tech solutions to customers across diverse industry sectors. You will coordinate project delivery between Development, UI/UX, Sales and customers while ensuring a customer‑centred experience.
Applicants must already have the right to work in the UK and not require visa sponsorship now or in the future.
Job Role
You will deliver uniquely innovative tech solutions from initial stakeholder meetings through to handover, managing scope, budget, and deadlines, and producing succinct Project Status Reports. Your proactive approach will help spot risks, mitigate them, and negotiate with stakeholders. You will also capture and document requirements as technical specifications or tickets.
We are looking for evidence of transferable skills that demonstrate strong stakeholder and technical problem‑solving abilities, and that you can carry out your responsibilities effectively. A technical background or computer science degree, experience in a previous software company, and certifications such as SCRUM or Prince2 are desirable.
Deliverables and Responsibilities
* Deliver end‑to‑end Agile project management using appropriate PM tooling, owning scope, timeline, budget, and outcomes.
* Own client success and satisfaction from kickoff to delivery, managing expectations and resolving risks/issues early.
* Lead discovery and planning to translate business objectives into clear requirements, priorities, and delivery plans.
* Lead and facilitate effective project meetings and communications across email, phone, and in‑person channels, ensuring clear agendas, documented notes, defined actions, and timely status updates.
* Coordinate delivery across internal teams and external suppliers, ensuring dependencies, handoffs, and outputs align.
* Oversee quality and acceptance, including UAT coordination and ensuring builds meet specifications, designs, and end‑user needs.
* Manage support workflow by coordinating the ticket system to ensure timely, high‑quality responses to client requests/issues.
* Drive continuous improvement through process optimisation, documentation, confident use of AI tools/methods, and coaching junior team members.
Qualifications
* Ability to run technology projects independently with minimal supervision.
* Strong stakeholder management and communication skills, including confident telephone manner and professional written communication.
* Excellent listening skills to capture business objectives and translate them into clear requirements.
* Exceptional attention to detail, able to spot what‑ifs and knock‑on effects.
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