* Excellent benefits
* Previous relevant experience is essential
About Our Client
The organisation is a growing house builder committed to providing exceptional service to its customers. They operate within a professional and fast-paced environment, ensuring a focus on quality and customer care.
Job Description
* Act as the main point of contact for customer inquiries and concerns.
* Provide clear and helpful communication to resolve client issues promptly.
* Maintain accurate records of customer interactions and resolutions.
* Coordinate with internal teams to ensure timely responses and solutions.
* Monitor and report on customer feedback to help improve services.
* Support the sales and property management teams with customer-related tasks.
* Ensure compliance with company policies and industry regulations.
* Assist in enhancing the overall customer experience.
The Successful Applicant
A successful Customer Service advisor professional should have:
* Strong organisational and problem-solving skills.
* Excellent written and verbal communication abilities.
* Attention to detail and a proactive approach.
* Experience in a customer service environment, preferably within the property industry.
* Proficiency in using customer relationship management software or similar tools.
* A collaborative mindset and ability to work well in a team.
What's on Offer
* Permanent position with opportunities for growth.
* Work within a supportive and professional environment.
* Convenient location in West Malling.
* Be part of a company committed to excellence in the property industry.
If this Customer Service advisor role in West Malling aligns with your skills and experience, we encourage you to apply today #J-18808-Ljbffr