Job Overview
BT Group, Barlborough, England, United Kingdom
Maintenance Operations Stores Contact
Recruiter: Jayson Coley-Wynters
Career Grade: Team Member
Closing Date: 22nd July 2025
Why this job matters
The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to BT’s customer base through parts and warehouse management in the Barlborough Stores. Maximising team effectiveness and productivity and ensuring all contractual SLA’s and efficiency metrics are met to deliver a world class customer experience. To liaise closely with peers in Enterprise Field Service to support and implement improvement strategies. Responsibility for Barlborough Stores warehouse and parts functions enabling BT to meet contractual customer SLA’s.
What You'll Be Doing
* Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
* Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
* Monitor and recommend training requirements, manufacturer and BT accreditations.
* Develop close working relationship with peer groups, Service Desk, Field Engineering teams and other operational departments.
* Pro-active in maintaining good levels of morale through effective communication.
* A pro-active approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
* Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
* Assist the Maintenance Operations Manager with Maintenance Ops CI.
Skills Required
* Ability to support their Team Leader and Line Manager through transformational changes.
* Ability to process complex ideas and think logically; perceives and understands others.
* Commercially aware.
* Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
* Acts with integrity and takes responsibility for own actions and responses.
* Customer facing; strong interpersonal skills, assertive, financial awareness.
* Competent on BT systems reporting tools and using data to drive efficiencies.
* Personal attributes; have initiative, a pro-active approach to dealing with customer issues, must take ownership of situations and be accountable.
* Ability to perform on Microsoft Office App’s
* Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager
Experience Required
* Strong problem-solving skills with a logical mind - MANDATORY
* Excellent oral and written communication and presentation skills - MANDATORY
* Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
* Excellent attention to detail - MANDATORY
* Positive, ambitious, proactive and enthusiastic to change - MANDATORY
* Ability to multi-task in a fast-paced environment – MANDATORY
* Fork Lift Truck Experience - Preferable
About BT
With over 175 years of heritage, BT is the flagship business brand of BT Group. A global leader for secure connectivity and collaboration platforms for businesses, BT values diversity and inclusion and champions digital inclusion.
Notes
A FEW POINTS TO NOTE: These roles are listed as full-time; if you’re job sharing, flexible hours, or other arrangements apply, please get in touch. Reasonable adjustments for the selection process can be provided if required. Don’t meet every requirement? You are encouraged to apply anyway, as we value diverse, inclusive, and authentic workplaces.
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