Customer Service Operator About Us: At Hayton Coulthard Transport, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Job Description: Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? Join our team at Hayton Coulthard Transport Ltd as a Customer Service Operator at our busy Twynholm depot. Build strong customer relationships while managing a variety of administrative tasks. Respond promptly to queries via email, phone, and in-person interactions. Work in partnership with other departments across the Hayton Coulthard business unit. Uploading PODs - working alongside drivers and subcontractors to ensure their PODs are received in a timely manner. Thrive in a fast-paced, high-pressure environment with full training and ongoing support. Provide holiday cover for other roles within the team. Solution-driven and flexible approach to work. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Competitive Salary : 26,158.70 per annum, based on working 40 hours per week. Training : Monthly Courses for a variety of areas. Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support, and more. Career Growth : Explore opportunities for professional development within our expanding business. Excellent holiday allowance. Life assurance, pension, and sickness scheme. Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme, Free Uniform and paid Volunteer Day. Wellbeing Support: Benefit from the Retail Trust Wellbeing Support program. Please submit your application as soon as possible. Our team is available Monday to Friday, 08:30hrs - 17:00hrs.