Team Leader: The Maples Location: 3 The Maples, Belfast BT13 3JR Salary :£24,763.92 Contract Type : Permanent: 37.5 hours per working week. We are currently recruiting for a Team Leader at our Supported Living Services in The Maples in North Belfast. Additional Benefits to Support Employees: Pension : 4% employer contributions, 4% employee contributions Annual Leave Entitlement: 28-33 days, inclusive of your 12 customary holidays Enhanced Occupational Sick Pay Purpose of Team Leader: To supervise and deploy staff within their allocated team, ensuring the provision of care, personal support, daily living tasks and activities with customers either within their own home, day centres or in residential care settings. To assist the Service Manager, Deputy Manager and other colleagues to support individual customers to attain their full potential and maximise the options available, encouraging choice, participation and motivation. Leading a Team To be responsible for the day-to-day management of a team ensuring that it maintains a high standard of professional support in line with all relevant regulations, policies and procedures. To ensure the effective operation of the staff key worker system. To organise and manage the rostering process so that sufficient staff are provided at all times in accordance with the requirements of customers. To provide practical induction training to new staff and promote on-going staff development through personal reviews, regular supervisions, annual appraisal, competency assessments and team meetings. Working with service users To work in partnership with customers, encouraging choice, participation, motivation and risk taking. To ensure any incidents or events that may have an impact on the customers PCP are reported and recorded, liaising with the immediate supervisor (and/or any other relevant staff) as appropriate. To work closely with the respective manager and any respective health care professionals in the development of person-centred plans (PCPs) and ensure that customers reviews are carried out within prescribed timetables. To be responsible for the accurate monitoring and recording of all customers documentation in respect of individual service plans, reviewing and escalating as required. To contribute to the on-going assessment of customers (including assessment of new customers), observing any deterioration in their health and well-being and ensuring this is managed and recorded in an appropriate way. To undertake regular risk-assessments take place in line with the respective requirements of the service and ensure that Support Workers are trained appropriately. To participate in Quality Assurance Framework auditing process as required. Where required, support customers with their physical care and personal hygiene needs, ensuring that their independence is maintained and ensuring appropriate levels of privacy and dignity. To liaise as delegated with external agencies (e.g. District Nurses, Social Workers, Housing Providers, etc). to ensure that that identified needs and aspirations are being met and support is given to the agreed standards as part of a multidisciplinary approach to support. Where required, to administer medication and/or delegated nursing care as directed by nurses, medical advisors and supervisors or line-manager. To support and facilitate communication with customers relatives, friends, professional helpers and other members of staff, ensuring the continuity of quality and safety in the provision of personal care services. Where required, to be responsible for the safe ordering, administering and storage of medication in line with all relevant policies and procedures. Where required, to escort and assist disabled people both in and around the Service setting, as well as to accompany them to other external events and appointments in the wider community. To undertake driving if required. Where required, to support customers with personal money matters in accordance with policies and procedures. To take part in the on-call procedures as required at the service General Duties To facilitate regular team meetings and attend any other meetings as required. To work within the regulatory compliance requirements applicable at the respective service. To maintain an awareness of individual customer risk assessments relating to specific support needs, for example, dysphagia, mobility and safety. undertake required training for self and team, including updates (sometimes offsite and outside normal working hours) and be responsible for maintaining and improving own knowledge and skills. To undertake any other reasonable duties as requested. Health & Safety Adhere and comply with all Thresholds Health and Safety Policies and Procedures. Report and record any matters, for example defects and / or accidents in relation to any issues in respect of Health & Safety immediately, for the attention of the designated person. Contributing to the overall physical cleanliness and general condition of the facilities of the service. Act as a Deputy Fire Warden and / or First Aid Person if designated. Equal Opportunities Applicants must provide evidence by the specified closing date for application submission as how they meet the following essential and desirable criteria: Guidance Threshold will undertake a shortlisting exercise based solely upon the written information contained within your application form, to satisfactorily demonstrate how and to what extent you meet the above specified criteria. The shortlisting exercise will be based upon the identified criteria from the personnel specification. The shortlisting panel will not make assumptions as to your circumstances, qualifications and experience. Threshold reserves the right to supplement these shortlisting criteria using additional essential and or desirable criteria from the personnel specification at subsequent stages of the shortlisting process. Canvassing Please note that any form of canvassing, either oral or written, directly or indirectly, in connection with this appointment shall disqualify a candidate from the recruitment and selection process Supplementary Information Please note that this is a regulated post and will be subject to a satisfactory Basic / Enhanced Access NI Check. The post holder must either be registered, or apply for registration with the Northern Ireland Social Care Council, (NISCC), upon appointment. Skills: Team Leader Health and Social Care Social Care