Supplier QA Administrator
Location: Oxfordshire (Occasional travel between local manufacturing sites required)
Oxford Nanopore has developed a new generation of nanopore-based sensing technology for faster, information-rich, accessible and affordable molecular analysis. The technology is used to understand and characterise the biology of humans, animals, plants, bacteria, viruses, and diseases such as cancer. By enabling biological insights, we strive to improve life on Earth and beyond.
About the Role
Are you an experienced and motivated Quality Assurance professional looking for a challenging role in a dynamic manufacturing environment? We are seeking a dedicated Supplier QA Administrator to join our Quality Assurance team, reporting directly to the Sr. Quality Specialist.
In this pivotal role, you will be instrumental in supporting our supplier quality assurance processes, driving performance improvements, and ensuring that all purchased products and services meet our company's exacting defined specifications.
Key Responsibilities
* Manage the full lifecycle of supplier non-conformance, including processing Supplier Corrective Action Requests (SCARs).
* Maintain comprehensive and detailed electronic records of all supplier quality issues, communication, actions, and outcomes.
* Lead efforts for material disposition and corrective actions, including trend analysis, cross-functional team guidance, and engaging with suppliers on matters such as faulty parts returns (RMA) and credit/replacement agreements.
* Oversee procedures for the proper marking, segregation, and review of rejected materials.
* Develop and present key metrics on supplier quality performance to the Material Review Board (MRB) and collaborate on continuous improvement processes with Supplier Quality, Engineering, Production, and Supply Chain teams.
* Act as a key liaison, escalating incoming non-conformance issues to suppliers in partnership with the Incoming QC team, and collecting/filing necessary quality documentation (CoC and CoA).
* Coordinate with the manufacturing team to address purchased part issues identified on the production line and agree on effective resolutions with suppliers.
* Support the Supplier Quality Engineer by providing essential data for quality reviews and supplier evaluations.
* Critically evaluate supplier-submitted root cause analyses and corrective action proposals for non-conformances.
* Ensure the effectiveness of supplier corrective actions through systematic monitoring, guaranteeing that non-conformances are fully resolved and prevented from recurring.
What You'll Bring
Essential Requirements
Qualifications/Education:
* A-Level or equivalent qualification, or a relevant vocational qualification.
Experience:
* A minimum of two years of experience working in a quality control or supplier compliance role within an ISO9001 certified manufacturing or development environment.
* Demonstrable experience in applying risk management methodologies to resolve supplier quality issues.
* Proven ability in performing and evaluating root cause analysis.
Knowledge/Skills/Abilities:
* Solid working knowledge of ISO9001 or ISO13485 standards.
* Demonstrable understanding of Quality Management Systems and core manufacturing processes.
* Excellent proficiency in computer applications.
* Exceptional internal and external communication and interpersonal skills.
* A high degree of attention to detail and ability to work effectively to strict company guidelines and deadlines.
* Team-oriented approach, adaptability to change, and excellent record-keeping abilities.
Desirable
* Experience working in a cGxP regulatory environment.
* Familiarity with manual handling procedures for non-conforming items and packages.
* Good manual dexterity, as the role may involve handling small and delicate components.
How to Apply:
If you are a proactive and detail-oriented professional ready to make a significant impact on our supply chain quality, please submit your application and CV through our careers portal.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.