Cofton Holidays, a family‑owned award‑winning holiday park located in Devon, offers exceptional guest experiences in a picturesque setting with outstanding facilities and a friendly team.
Accommodation & Cleaning Manager
We are seeking an experienced and motivated Accommodation & Cleaning Manager to lead our housekeeping and cleaning operations, ensuring we consistently deliver our 5‑star standards.
The Role
As Accommodation & Cleaning Manager you will take full responsibility for housekeeping, laundry, and cleaning operations across the park. You will lead a diverse team, ensuring all accommodation, amenities, and communal areas are maintained to the highest standard. This hands‑on leadership role combines team management, operational planning, compliance, and cost control.
Key Responsibilities
* Lead, motivate, and develop the Accommodation & Cleaning team
* Manage rotas, holidays, attendance, and payroll
* Maintain exceptional 5‑star cleanliness and presentation standards
* Oversee stock control, purchasing, laundry processes, and inventory
* Ensure compliance with COSHH, fire safety, and Health & Safety procedures
* Coordinate accommodation changeovers using RMS and maintain accurate records
* Monitor guest feedback and resolve issues quickly and professionally
* Work collaboratively with Reception, HR, and Operations teams
* Manage departmental budgets and drive cost efficiencies
About You
* Proven experience managing housekeeping or cleaning operations
* Strong leadership and team management skills
* Excellent organisation and attention to detail
* Confidence with Health & Safety and COSHH compliance
* Experience using rota, booking, or property management systems and Microsoft Office
* Customer‑focused with a proactive, solutions‑driven mindset
* Positive, approachable, and able to inspire others
Why Join Cofton Holidays?
* Be part of a supportive, family‑owned business
* Work in a beautiful coastal location
* Play a key role in delivering memorable guest experiences
* Have real influence in improving operations and standards
What You’ll Get
* Free access to onsite gym and swimming pool
* Staff discounts across food, retail, and holidays
* External discounts via Salary Extras
* Medical plan (after probation)
* Workplace pension
* Recognition and reward programmes
* Ongoing training and development
* Employee Assistance Programme (24/7 support)
* Team social events
* Free onsite parking
Relocation support and onsite accommodation available (up to 3 months).
Working Hours
45 hours per week, 5 days out of 7, including one weekend day.
Salary
£38,025 per annum.
Location
Starcross, Exeter, United Kingdom.
Experience
Experience of working in a similar role.
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