About the Business
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.
High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role
Level: 2
Department: HR - Talent Acquisition
Location: London, United Kingdom or Southampton, United Kingdom (Hybrid - 2 days a week in the office)
Contract Type: Permanent
Regulated/Non-Regulated: Non-Regulated
As a Talent Acquisition Coordinator, you will act as a tactical and operational enabler for a team of experienced Talent Acquisition Business Partners. You will own the operational and administrative backbone of recruitment, improving efficiency, consistency and candidate experience across the hiring lifecycle. This role sits at the heart of Talent Acquisition, working cross functionally with mainly HR Operations and HR Business Partnering to ensure recruitment and onboarding run seamlessly.
The ideal candidate will exercise sound judgement, knowing when to act independently and when to escalate, while calmly and confidently supporting the team. You will communicate clearly and professionally whilst managing competing priorities with high attention to detail, diplomacy and rigour.
Trusted as a go‑to operational partner, you will anticipate the needs of the TA team, proactively suggest practical improvements, and bring an enthusiastic, innovative approach to streamlining processes and enhancing the candidate experience.
Key responsibilities include:
Interview scheduling and coordination
1. Own end‑to‑end interview scheduling and rescheduling across multiple roles and stakeholders.
2. Coordinate availability between candidates, hiring managers and interview panels, managing diaries across time zones where required.
Recruitment inbox and candidate communications
3. Manage a shared recruitment inbox, responding to candidate and stakeholder queries accurately and within agreed service levels.
4. Proactively chase actions such as interview feedback, availability requests and outstanding documentation.
ATS and data management (Workday)
5. Ensure compliance with internal processes, data quality standards and audit requirements.
6. Support recruitment reporting by maintaining clean data and producing regular activity and status reports as required.
Onboarding coordination
7. Act as the bridge between Talent Acquisition and HR Operations to ensure a smooth and timely onboarding process.
8. Coordinate pre‑employment checks, documentation and handovers, proactively resolving issues to avoid delays for new hires.
9. Keep candidates informed and engaged between offer acceptance and start date.
Operational and administrative support
10. Provide comprehensive administrative support across the recruitment lifecycle
11. Identify opportunities to streamline and standardise recruitment administration and propose improvements.
Stakeholder and team support
12. Build strong working relationships with Talent Acquisition Business Partners, Hiring Managers and HR colleagues.
13. Act as a trusted operational partner to Recruiters, anticipating needs and proactively removing administrative burden.
14. Contribute ideas, best practice and continuous improvement suggestions to enhance team effectiveness.
About You
15. Previous experience in an in‑house recruitment, talent operations or RPO environment as a Coordinator, Administrator or similar support role.
16. Strong experience in interview scheduling and high‑volume recruitment administration.
17. Experience using Workday or another ATS is highly desirable.
18. Confident and professional communicator, comfortable liaising with candidates, Hiring Managers and senior stakeholders.
19. Highly organised, with the ability to prioritise competing demands and work effectively under pressure.
20. Strong attention to detail and a commitment to data accuracy and process consistency.
21. Customer‑focused, with a genuine desire to deliver an excellent candidate and stakeholder experience.
22. Proactive, curious and solutions‑orientated, with a mindset of continuous improvement.
23. Collaborative team player who takes pride in enabling others to perform at their best.
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.