Job Description
Henton and Chattell is the East Midlands leading ground care machinery dealership, known for providing quality service and customer care. Established as a family business in 1931, H&C has over 85 team members across parts, service, sales, and support. We work with leading manufacturers like Kubota, Baroness, Yamaha, EGO Power+, and Stihl, serving the ground care, agriculture, and homeowner sectors. Our focus is on delivering high standards of service with a friendly and professional approach.
The H&C team makes the difference by investing in our people and technology to achieve success.
About the role
H&C is seeking motivated technicians who are passionate about delivering excellent customer service. Experience in ground care machinery diagnostics, repairs, and maintenance is preferred but not essential, as training will be provided. Training will be provided with key manufacturers to enhance your skills and knowledge in this important role.
Your Duties will include:
1. Repairing, reworking, and checking returned machinery
2. Carrying out Pre-Delivery Inspections (PDI)
3. Service and repairs to all makes and models of grass cutting machinery and equipment
4. Determining repair methods and identifying and fitting replacement parts
5. Using computerized systems to identify parts and service information
6. General housekeeping in the working area
Experience, Knowledge, and Skills
* Experience in repairing and maintaining mechanical machinery, including small engines
* Ability to work independently and on initiative
* Competent in using computerized systems
* Ability to diagnose problems and find solutions
* Positive, professional, and enthusiastic attitude
* Calm under pressure
* High honesty and integrity
* Receptive to new ideas and ways of working
* Resourceful and patient
* Good communication skills and customer service
* Ability to plan and coordinate workload within a team
* Self-motivated and conscientious
What We Offer
* Competitive salary based on experience and knowledge
* Excellent working conditions
* Full training on our systems
* Support and development opportunities
* Contributory pension scheme
* Company discount
* Sick pay
* Yearly bonus
Hours of Work
Monday - Friday, with overtime depending on workload. Holidays: 22 days plus bank holidays.
Why join the H&C team?
Henton and Chattell is a leading business in the ground care, agricultural, and garden machinery sectors. Our people make the H&C difference. We value everyone's hard work and commitment, rewarding each person for their contribution. Our friendly and professional environment makes H&C an enjoyable place to work.
Additional Information
Job Type: Full-time
Expected hours: 42.5 per week
Additional pay: Yearly bonus
Benefits include: Company pension, employee discount, on-site parking, sick pay
Schedule & Requirements
Schedule: Monday to Friday
Driving Licence required
Work Location: In person
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