Company Description
With 536 stores across the UK, Boots Opticians is dedicated to being the UK's first choice optician by combining health and retail for an unmatched experience. With over 1,000 Boots and Designer glasses, including brands like Gucci and Ted Baker, along with a rewarding Contact Lens Plan, Boots Opticians is committed to helping everyone see what's possible. We prioritize enriching the lives of our customers and team members by offering genuine career progression and professional development opportunities. Our inclusive working environment supports all team members to be themselves and reach their full potential.
Role Description
This is a full-time, on-site role located in Tooting, London for an Optical Assistant. The Optical Assistant will be responsible for assisting customers with their optical needs, providing excellent customer service, and maintaining the sales floor. Day-to-day tasks include assisting with frame selection, educating customers on eyewear care, conducting pre-screenings, and handling administrative duties related to patient care. The role involves working closely with Optometrists and ensuring customer satisfaction through exceptional service.
Qualifications
* Excellent Interpersonal Skills and Customer Satisfaction focus
* Strong Communication and Customer Service skills
* Basic knowledge of Optometry and optical industry standards
* Ability to work in a fast-paced environment and handle multiple tasks
* Previous experience in a retail or healthcare setting is a plus