B2B Sales Development & Account Support (Entry Level) Progression route: Sales Development / Account Support (Year 1) → Account Executive (base commission) Company: The Big Phone Store (established 1999) – refurbished phones and devices for consumers and businesses. Location: On-site, Wolverhampton (37.5 hours/week) Salary (Starting): £26,000–£28,000 (based on experience) Performance reviews at 3 and 6 months with salary progression available. Working hours: 37.5 hours per week, full-time, permanent. Core hours 9:00–5:30, with flexibility on start and finish times (agreed in advance). Role summary This is an entry-level B2B role for someone who wants to build a career in corporate sales. Year 1 is base-only and focused on learning the job properly: supporting deals, handling follow-ups, building pipeline, and developing the habits that make someone successful in B2B (organisation, resilience, professional communication, consistency). If you prove you can deliver, there is a clear promotion route to Account Executive (base commission). What you’ll sell Refurbished phones and devices to UK businesses and corporate customers, typically organisations with 50 devices. You’ll deal with a mix of single-unit, bulk, and repeat business. What you’ll do (Year 1: Sales Development / Account Support) You’ll work closely with senior team members and progressively take on more responsibility. Deal support follow-up Support ongoing corporate deals: quoting, follow-ups, chasing decisions, keeping deals moving Send stock lists / availability updates and manage responses Handle inbound enquiries and qualify them properly Pipeline building Warm & Cold Outreach Contact warm leads quickly and professionally Build new opportunities through outbound outreach (email phone) Keep momentum: consistent activity, consistent follow-up Sales Administration & CRM Management Maintain accurate and up-to-date CRM records (notes, next actions, deal stages and outcomes) Keep pipeline records organised and actionable to ensure consistent follow-up Prepare basic activity and pipeline reports to support deal progression and team visibility What success looks like First 2–4 weeks You learn our products, pricing logic, and how we work You can communicate professionally by phone and email You adopt the basics: follow-up discipline, CRM hygiene, reliability By 8–12 weeks You’re confidently handling follow-up conversations and objections You’re generating meetings/opportunities and supporting deals that close You’re consistent: you don’t disappear when it gets tough By 6–12 months You’re trusted to run parts of deals end-to-end You’re building a pipeline you can convert You’re ready for a structured step-up to Account Executive Training & onboarding 2-week onboarding covering product knowledge, pricing, systems, and our sales process Ongoing coaching and feedback This is not a role where someone micro-manages your day. You’ll be expected to learn fast, take ownership, and improve week on week. Promotion path Year 1: Sales Development / Account Support (base-only) Promotion: Account Executive (base commission) once you prove you can: Build and manage a pipeline consistently Communicate professionally with corporate customers Handle rejection and keep going Convert opportunities into revenue reliably Salary Starting salary: £26,000–£28,000 (based on experience) Performance reviews: at 3 months and 6 months, with salary progression available Commission: available at the Account Executive stage after promotion Who this is for You’ll do well if you: Speak confidently and professionally on the phone Can write clean, professional emails (spelling/grammar matters) Can take rejection without sulking and move on fast Are organised and consistent with follow-up Are self-driven: you don’t need someone to push you every hour Have a genuine willingness to learn and improve What this is not Not a remote role (it’s on-site) Not a “quick money” sales role (Year 1 is base-only) Not a role for someone who needs constant direction to stay productive How to apply Apply with your CV (no cover letter needed)