REF JOB:62621
Role Outline:
As a Nationwide Trainer for Health Partners, you will be responsible for delivering engaging awareness training to our customers and their employees, to support their drug and alcohol strategy. You will play a vital role in helping our clients to ensure understanding of and compliance with their drug and alcohol policy and support them in building a culture of responsibility and awareness around substance misuse in the workplace, to help promote a safe working environment and greater employee wellbeing. Where required, you will also provide practical competency training on sample collection and testing procedures, equipping stakeholders with the skills to effectively carry out drug and alcohol testing in-house.
Whether delivering training in person at client sites across the UK or via live online webinars, you will draw on your previous experience to create a positive and accessible learning environment and facilitate impactful learning experiences for all participants. You will also collaborate with our training team to develop supporting materials, such as videos, leaflets, posters and e-learning modules to help continually enhance our training offering.
This is an exciting opportunity to make a real difference and help businesses more effectively manage drug and alcohol-related risks and better protect their people.
What you’ll be doing:
* Deliver effective and engaging face-to-face and online drug and alcohol awareness training to our clients and their employees at all levels, ensuring that it reflects Health Partners’ high standards and is aligned with client needs.
* Deliver high-quality, effective competency training to clients on conducting reliable, accurate and legally-defensible drug and alcohol testing, in line with industry standards and best practice protocols.
* Contribute ideas and suggestions for how we can continuously improve our drug and alcohol training content and delivery, to ensure it remains relevant and impactful and to enhance the overall experience we provide for our customers.
* Support with evaluating training and closely monitor audit feedback to identify areas for improvement. Undertake regular reviews of training content and materials to ensure it is relevant and suitable for course delivery.
* Attend regular refresher training applicable to the role and stay up to date with industry developments through reading relevant journals, attending departmental meetings and participating in relevant courses.
* Build and maintain strong relationships with all key stakeholders.
* Ensure effective communication between Health Partners and our clients.
* Support the administration team with process improvements, where applicable.
* Assist in supporting customers’ and colleagues’ training and development needs and the delivery of internal training courses for new starters.
* Provide timely feedback to Medigold management on any issues with training content or delivery.
* Undertake regular CPD and partake in Health Partners appraisal and development scheme.
* Comply with Health Partners policies and procedures and all relevant client policies and procedures, for example in regards safe working procedures, etc.
* Manage confidential data in line with the UK GDPR and all other relevant legal, statutory and company requirements.
* Ensure commitment to impartiality, confidentiality, integrity and accessibility of information.
What we are looking for:
* Previous experience in a training role.
* Minimum Level 3 Award in Education and Training or equivalent qualification is desirable but not essential, as this qualification can be provided.
* Experience within the drug and alcohol testing industry is desirable, but not essential.
* Ability to deliver both face-to-face and online training in a variety of formats, including group and 1:1 coaching sessions.
* Sound IT skills and familiarity with Microsoft Outlook, Word, Excel and PowerPoint is essential.
* Be reliable and flexible.
* Willingness to travel and stay away from home occasionally.
* Ability to demonstrate a professional and approachable manner when liaising with clients.
* Ability to work as an effective team member who will contribute to the overall success of the team.
* Full UK driving licence.
Location:
Homebased with frequent travel in the Midlands
Hours:
Full-time (37.5 hours per week) Monday to Friday between 8am and 6pm
Salary:
£27,000 per annum
Company Benefits:
We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that.
Our current benefits package is:
• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme up to 6%
• Life assurance
• Starting on 25 days annual leave plus bank holidays, increasing with length of service
• Have a day off for your Birthday (non-contractual benefit)
• Discounted gym membership
• Cycle to work scheme
• Health cashback plan