Overview
This is a key role within a developing service and the job requires a high degree of flexibility in response to the workload agenda. It is suitable for someone who is passionate about providing excellent customer service. The role is to act as the Admin lead for the AEDS East base in Leatherhead and to provide supervision and development to other members of the administration team in conjunction with Band 5 Administrators, where appropriate. The post holder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner. The role may require cross-site activities across our Surrey bases, mainly the East base, and the ability to work in a busy environment while coordinating work and providing support, motivation and guidance to other team members. The post holder is expected to act on their own initiative to ensure the effective running of the service, prioritising their own workload as required.
* Take and transcribe a wide range of meeting minutes in an accurate and timely manner
* Receive and process referrals to the relevant clinician and system(s)
* Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
Additional information
We are seeking to enrich the diversity of our Trust to better reflect demographic needs of the populations we serve and to enhance the skills of our workforce. We actively encourage applicants with underrepresented personal characteristics to apply for this role if you match the job description. You are not restricted from applying if you do not identify with these characteristics; all applicants will be considered fairly against the job description. We are a flexible, friendly organisation and will consider flexible working arrangements, including job share or part-time options, to suit us, our patients, and you.
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well. We are one of the top 10 mental health, learning disability and community trusts to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
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