Summary
Location: Colchester, Ipswich
Job Details
Job Family: Technicians & Engineers
Job Type: Full Time
Posted Date: 01-May-2026
Salary: £29,000 – £36,200 (£4,700 overtime + £2,500 commission)
Must live in one of the following postcodes: IP1, IP2, IP3, IP4, CO1, CO2, CO3, CO4, CO5, CO6, IP11, CM7, CM77, CM8, CM9, CO7, CO8, CO9, C011, CO12, CO13, CO14, CO15, CO16
Overview
You’ll be out and about, travelling to different locations and meeting new people every day. If you want to make a real difference, this is it. No two days are the same. One day you might be installing cutting‑edge broadband in a customer’s home; the next you’re troubleshooting an issue and helping someone get back online. You’ll enjoy the freedom of working outside and getting real job progression. The best part? You’ll only work 4 days out of 7 each week.
Responsibilities
* Install and maintain broadband, TV, and phone services to customers’ homes.
* Quickly resolve technical issues, ensuring customers stay connected to what matters most.
* Provide exceptional service that leaves every customer satisfied and smiling.
* Work independently with the backing of a supportive team.
Requirements
* A UK manual driving licence.
* Confidence working at heights and outdoors in all weather conditions.
* Live within the specified postcodes.
Skills and Attributes
* A problem‑solving mindset and a passion for helping customers.
* A methodical, organised approach to work.
* The ability to be composed and adapt to any situation.
Benefits
* A starting salary of £29,000 with potential to earn up to £36,200 through on‑target earnings (£4,700 overtime + £2,500 commission).
* Private medical cover through BUPA, a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 25 days of annual leave, UK bank holidays and your birthday off, plus the option to buy and sell up to 5 extra days.
* A 4‑day working week – 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
* Up to 10% employer pension contributions and life insurance.
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