Job Title: Customer Service Coordinator Location: Livingston (Office-based) Contract Details: Permanent, Full Time Salary: Up to £29,000 per annum Start Date: ASAP About Our Client: Our client is a leading provider in their industry, dedicated to delivering exceptional customer service and high-quality products. They pride themselves on their commitment to excellence and are looking for talented individuals to join their dynamic team. With a focus on innovation and customer satisfaction, this is an exciting opportunity to be part of a forward-thinking organisation. Benefits & Perks: Competitive salary Opportunities for professional development Supportive team environment Health and safety-focused workplace Participation in continuous improvement initiatives Key Responsibilities: Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times) Act promptly on any customer requests and/or e including credit requests, samples, and quotations Generate bespoke quotations for customers Amend or cancel orders in the CRM system, ensuring accurate updates Collaborate with internal teams to ensure a seamless delivery process for customers Attend meetings with the customer service and sales team Maintain up-to-date and accurate customer databases Liaise with logistics departments to monitor stock levels Monitor and manage stock for assigned customers Work with Customer Services M...