Job Title: New Client Enquiry Coordinator
Start Date: 9th March 2026
Location: Northenden M22 4HH, South Manchester / Hybrid (50% remote after probation)
Salary: £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400)
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.
About The Role:
As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood.
This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months!
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