Job Responsibilities
* Lead & Elevate: Recruit, train, and develop an ambitious team, giving regular, constructive feedback to maximise performance.
* Drive Results: Own membership growth, secondary spend, and all revenue streams to maximise overall profitability.
* Deliver Exceptional Experiences: Lead by example on the gym floor and reception, ensuring every visit feels elevated and personal.
* Operate with Precision: Ensure all operational processes (daily, weekly, monthly) are delivered to the highest standard, consistently.
* Champion Standards: Maintain outstanding cleanliness, presentation, and safety standards at all times.
* Engage & Motivate: Build team buy-in to national focuses and campaigns (#WorkoutWednesday, #WeCommunicate).
* Problem Solve Fearlessly: Stay resilient, agile, and solutions-driven in the face of challenges.
* Compliance & Safety: Oversee all policies and procedures, including Health & Safety and pool plant operations.
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