Retail Travel and Contact Centre Manager - Woking
Client:
Location:
Woking, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
26.06.2025
Expiry Date:
10.08.2025
Job Description:
Our client, a leading luxury travel company, is seeking an experienced Retail Travel and Contact Centre Manager to lead their store and small contact centre team based in Guildford, Surrey. This hands-on leadership role involves managing daily operations, driving sales, coaching the team, and maintaining high customer service standards.
Key responsibilities include overseeing store operations, setting and monitoring sales targets, managing P&L, analyzing performance reports, and leading by example in customer service. Candidates must have previous travel management experience and a proven track record in business performance management.
Experience Required:
* Proven experience in the travel industry, preferably in management or senior sales roles.
* Strong understanding of retail travel operations, sales performance, and P&L management.
* Excellent leadership and coaching skills.
* Commercial awareness and business growth drive.
Salary and Benefits:
* Base salary from £45,000 to £55,000 depending on experience.
* Performance-related bonuses.
* 25 days holiday plus holiday concessions.
* Fam trips.
To apply, please email your CV. A team member will contact you to discuss the role and company.
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