Overview
The Marketing & Sales Support Coordinator is a vital role at Metcor Group, ideal for someone who wants to make an impact and accelerate their development.
Reporting directly to the Group Sales and Marketing Director, you will work across all five businesses in a group that is growing rapidly and has ambitious plans for the future. Metcor provides specialist hard services such as drainage, pumps, and electrical work to the facilities management sector.
This is a hands-on position where you will help build brand visibility, support our market positioning, generate leads, and play an active role in business development. You will work closely with senior leadership, client relationship managers, and teams across the group, giving you a real insight into how a successful business operates.
The role covers a wide range of projects, from marketing campaigns to internal communications and sales support, so you will gain practical experience and develop your commercial skills. If you are positive, proactive, and keen to learn, this is a role where you can grow, get involved, and make a genuine difference.
Key Responsibilities
Marketing & Communications:
* Manage the creation of high-quality marketing content, including case studies, thought leadership articles, and social media posts (with a focus on LinkedIn).
* Monitor and analyse digital performance metrics, including website traffic, engagement, and conversion rates.
* Oversee the regular update and distribution of sales and marketing collateral, ensuring all materials reflect current messaging, branding, and services.
* Write, edit, and maintain compelling and SEO-optimised website copy, ensuring content is regularly updated to reflect services, case studies, and evolving value propositions.
* Lead preparations for trade shows, exhibitions, and client-facing events, including content, branding, and logistics.
* Support PR initiatives, including award submissions, sponsorships, and media opportunities, ensuring consistent messaging and brand alignment across all stakeholders.
* Coordinate with photographers and videographers to capture brand-aligned imagery and video content for marketing use across digital platforms and campaigns.
* Serve as a central marketing contact for all Metcor teams, supporting cross-functional collaboration and communication.
* Coordinate employee, customer, and supplier surveys, and analyse web traffic data to inform marketing and business decisions.
* Manage the marketing plan and budget, tracking ROI across initiatives.
* Plan and deliver marketing campaigns across digital, social, and offline channels.
* Coordinate monthly internal newsletters, team updates, and employee recognition features.
* Support the implementation of Metcor’s group-wide sustainability messaging and core value propositions across all marketing communications.
Strategic Initiatives:
* Work with CRMs to maintain and update account plans, share-of-wallet analysis, and sales treasure maps.
* Spearhead the ‘Sold sites’ project – conduct research to identify the new managing agents.
* Analyse competitor positioning and contribute to SWOT and market reports.
* Assist with gathering management information (MI) for key client accounts and internal meetings.
* Identify potential growth sectors and support sales pipeline development through research and data insights.
Sales Support:
* Develop and implement automated systems to track and follow up on aged quotations.
* Gather MI (management information) for account reviews and client strategy meetings.
* Coordinate appointment generation and meeting scheduling for CRMs and directors.
* Prepare professional reports and presentations for both internal and external audiences.
* Assist in the organisation of client meetings (CPD accredited workshops) and corporate events e.g. charity events.
Entry requirements
Essential Skills & Attributes:
* Excellent written and verbal communication skills.
* Diligent with a positive can do attitude
* Strong organisational and time-management ability.
* Confident with digital platforms (e.g. LinkedIn, WordPress, Canva, CRM systems).
* Capable of working independently, taking initiative, and managing projects.
* Commercial awareness with a customer-focused mindset.
* Strong research, analysis, and reporting capabilities.
* Comfortable working across multiple departments and with senior stakeholders.
* Drivers license essential
Skills requirements
Communication skills, Attention to detail, Organisation skills, Problem solving skills, Creative,
Training to be provided
We recognise how marketing has become fundamental to the success of any modern business in this digital age. Therefore, having an efficient and knowledgeable team within your business and giving eager individuals the opportunity to grow within the industry is a must. Today, employers realise they don't have to recruit from the top to bring this expertise into their business. Talent also understands the benefits of starting their careers via the apprenticeship root. Due to these factors, we have developed our Level 4 Marketing apprenticeship programme.
Our Marketing apprenticeships are designed to allow talent to climb the career ladder within an organisation whilst offering employer's a cost-effective solution to their hiring challenges. Equivalent to a first-year undergraduate degree qualification, our Level 4 Marketing Executive apprenticeship allows apprentices to gain industry experience and practical knowledge. Our course also provides employers with talented individuals who can drive change and shape the future of their business.
Apprentify’s Marketing Executive apprenticeship is perfect for someone already experienced in marketing. For example, this person may want to optimise their strategy, project and team management skills to deliver marketing plans for their employer. However, our Level 4 Marketing Executive apprenticeship is also an excellent opportunity for someone with little to no experience wanting to change their future. For employers, the benefits of taking on an apprentice are endless. It's a great solution to combating talent acquisition challenges, skills shortages and more.
Our Marketing Executive apprenticeship covers:
* Marketing concepts and theories
* Stakeholder and relationship management
* CIM Digital Marketing Techniques
* Managing and evaluating a marketing campaign
Our Marketing Executive apprenticeship provides practical skills in:
* Time Management
* Communication and Interpersonal skills training
* Build on project management and presentation skills
Things to consider
Time off - 25 day annual leave, excluding bank holidays Flexibility - Hybrid working arrangements Wellbeing Social Events
Future Prospects
This role is designed with progression in mind. As Metcor Group continues to scale, the Marketing & Sales Support Manager will have opportunities to specialise or step into leadership roles such as: • Marketing Manager or Head of Marketing • Business Development Manager • Client Relationship Manager • Sales Support Manager Training and upskilling opportunities, including formal apprenticeships, are supported and encouraged.
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