Interested in a new challenge? Join our Sales Support team! As a Business Support & Sales Coordinator you will play a key role in supporting the Sales team and contributing to Albion’s ongoing growth.
Shift: 8-hours, Monday - Friday
Salary: £27,112 per annum
As a member of the team you will responsible for managing incoming requests to the sales support inbox, coordinating customer information and product documentation, preparing reports, and assisting account managers with both administrative and commercial activity. Your key responsibilities will also include:
* Respond to incoming tasks and enquiries via the Sales Support Inbox.
* Provide day-to-day administrative assistance to the Sales team and account managers.
* Support new business enquiries and coordinate follow-up activity.
* Open and set-up new customer accounts.
Data & Reporting
* Prepare reports for customers and account managers, primarily using Excel.
* Analyse sales data to support performance insights and commercial decision-making.
* Update, maintain, and ensure accuracy of the customer database.
Customer & Product Coordination
* Organise and dispatch product samples.
* Produce allergen and nutritional reports and supply specification sheets to customers.
* Assist with customer communication, including marketing outreach, phone calls, emails, and customervisits.
* Prepare tender documentation and pricing proposals, liaising with internal departments to gatheraccurate and timely information.
Commercial Support
* Support stock clearance communication (calls and emails)
* Contribute to speciality produce initiatives and general commercial development.
* Help drive sales with existing customers through proactive engagement.
We are looking for someone who has:
* Previous experience in customer service or sales is desiredbut not essential as full training will be provided.
* Strong proficiency in MS Excel; confident working with data.
* Computer literate with solid knowledge of Outlook, Word, andgeneral systems.
* Ability to manage and prioritise workload in a fast-pacedenvironment.
* Strong attention to detail and accuracy.
* Problem-solving skills and the ability to work independently.
* Confident communicator with excellent interpersonal skills.
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