Job Title: Patient Advisor
Location: Bolton, Greater Manchester, United Kingdom
Hours: Full Time 40 hours
Company: Optical Express
About Us
Optical Express is dedicated to delivering exceptional patient care, outstanding clinical outcomes, and ongoing investment in our people and technology. We foster a culture of excellence, support, respect, and integrity, extending our values to local communities through charitable and environmental initiatives.
Benefits
* Industry-leading salary plus excellent bonus potential
* Modern, state-of-the-art working environments
* 29 days annual leave (pro-rata)
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Optical Express friends and family discount scheme
* Ongoing training and development opportunities
Role and Responsibilities
* Make patients feel welcome and valued from their first interaction
* Build relationships with patients, maintaining communication before and after treatments
* Assist in patient consultations and health checks using advanced equipment
* Help patients complete health questionnaires and introduce them to their optometrist
* Schedule treatment appointments and discuss finance options
* Maintain accurate patient records
Candidate Profile
* Passionate about providing exceptional customer service
* Strong organizational skills
* Excellent communication skills with diverse populations
* Motivated and driven to succeed
If you possess the skills and attributes outlined above, we would love to hear from you.
#J-18808-Ljbffr