Job Description
Field Service Engineer Parking Technology
Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?
Were recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.
The Role
As a Field Service Engineer, youll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, youll play a key role in delivering a responsive, best-in-class service to public and private sector clients.
Whats In It for You?
* Field-based engineering role with autonomy and variety
* Competitive salary package with company van
* Medical cash plan and pension scheme
* Exposure to innovative, technology-led products
* Hands-on engineering work across diverse customer sites
* Long-term, permanent opportunity within a growing technology business
* Supportive technical leadership and structured training at UK Head Office
* A role where quality, reliability, and customer experience genuinely matter
Key Responsibilities
* Provide mobile engineering support to customer installations nationwide
* Diagnose and rectify electrical and electro-mechanical faults in the field
* Carry out commissioning of equipment and deliver first-line customer training
* Respond to faults and incidents in line with agreed Service Level Agreements
* Complete all required documentation and system updates accurately
* Liaise directly with customers, offering clear technical advice and support
* Work closely with the Technical Support Manager to maintain service standards
* Contribute to continuous improvement of products and service delivery
Ideal Candidate
* Proven electrical and mechanical engineering experience in a field-based role
* Strong fault-finding capability with a methodical, detail-focused approach
* Confident communicator with good written and verbal skills
* Customer-focused, trustworthy, and professional at all times
* Self-motivated, organised, and comfortable working independently
* PC literate, including Microsoft Office
* Full UK driving licence (maximum 6 points)
* Willingness to travel UK-wide and attend Doncaster HQ for training as required
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