Job Description
Brookview Nursing Home, Holmley Lane
We are looking for a Home Manager to oversee all aspects of the home’s operation, ensuring profit targets are met while maintaining high standards of care and regulatory compliance.
Key Responsibilities
* Maximise revenue by achieving the highest possible level of occupancy, managing revenue‑producing activities and securing the highest fee rates.
* Monitor and control costs by reviewing expenditure against budget and seeking approval for variances.
* Prepare detailed business plans and annual budgets, justifying all expenditure and supporting income predictions.
* Ensure accurate accounting and administration systems, prompt fee collections, and minimise debts and debtor days.
* Maintain operational, administrative, procedural, nursing, care, and professional standards at all times; visit residents regularly to build trust.
* Handle and resolve complaints, critical incidents, accidents, and infection outbreaks in line with company policy and national requirements.
* Maintain good working relationships with Care Commissions, Social Services, and external regulatory bodies; manage internal and external inspections.
* Promote the home proactively in the local community and maintain high business practice standards; develop new contacts with key business influencers.
* Recruit, train, motivate, retain, appraise, and manage staff, ensuring all staff have current PIN numbers, satisfactory references, and disclosures.
* Ensure compliance with fire, health and safety, COSHH, infection control, employment, and all statutory requirements; conduct and record risk assessments.
* Maintain buildings, grounds, and decor to company standards and ensure adequate security at all times.
* Assess potential residents for suitability before admission, arranging admission and liaising with families, GPs, etc.
* Manage sales enquiries, maximising conversion to admissions according to agreed procedures.
* Ensure compliance with Hill Care Group Quality Assurance Programme and Care Standards Act.
* Ensure all staff comply with the NMC Code of Conduct and Code of Practice for Social Workers.
* Provide a full activities programme to enhance residents’ psychological and physical wellbeing.
* Work in partnership with residents, placing their views, choices, and interests at the centre of care.
* Show courtesy, respect, privacy, and dignity to all residents to enhance their care.
* Promote positive risk taking and independence for residents, supporting their abilities.
* Value residents’ cultural and social diversity, treating them equally.
* Support residents’ links with the community, recognising the role of relatives and friends.
* Communicate effectively with residents, families, staff, and visitors, addressing concerns sensitively.
* Protect all residents from abuse and report concerns as per company policies.
* Keep knowledge and skills up‑to‑date to provide the best possible standards of care.
* Any other reasonable task requested by your manager, within your area of competence.
* This job description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Hill Care Group reserves the right to amend this job description from time to time, according to business needs. Any changes will be confirmed in writing.
Required Criteria
* Degree in social work, nursing, occupational therapy, or a health and social care related degree.
* Previous management or supervisory experience.
* Experience working with residents and their families.
* Minimum of 2 years’ experience in a care home or health care setting.
* Experience in handling safeguarding concerns and incident reporting.
Desired Criteria
* Experience in HR and Marketing.
Closing Date: Saturday 22nd November 2025
Contract Type: Full‑time
Salary: Based on Experience
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