Award winning hotel operators The Hotel Folk are looking for enthusiastic Part-Time Hotel Receptionist to join their friendly team at The Crown at Woodbridge.
As a Hotel Receptionist, you will provide all guests with friendly, efficient customer service, so that they receive a positive impression of the company. You will carry out all reception procedures accurately and efficiently and will also be willing to support Front of House with breakfast and bar service.
Key Tasks Required
* To provide outstanding customer service at all times to each and every guest
* To support with general administration tasks and restaurant bookings for the hotel
* To Respond to guest and customer requests courteously and efficiently at all times
* Good Telephone Manner, answering any enquires and taking bookings
* To be aware of all arrivals/departures, functions, special events and special requests.
The role requires working weekends on a rota basis over 18 hours per week. Some weekend work will be required within this.
Benefits of working as a Hotel Receptionist with The Hotel Folk:
* Free Golf at Thorpeness Golf Club and Hotel
* 28 days annual leave pro rata to hours worked (based on FTE of 40 hrs)
* 50% off food in all our hotel restaurants
* B&B in any of our hotels from only £50 per room, per night
* Discounted treatments and cost price products at our Weavers' House Spa
* Hospitality Action - Employee Assistance Programme
* Company pension scheme
* Tailored company induction and continued training and development opportunities
About The Hotel Folk:
The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
You must be eligible to work in the UK to apply for this role. We do not provide sponsorship.
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Ability to commute/relocate:
* Woodbridge, IP12 1AD: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person