Parking and Transport Coordinator (KD13473) - Bath, BA2 7AYThis role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*. About the RoleThis is an exciting chance to join a leading UK university in a key operational position that keeps our campus moving. As our Parking & Transport Coordinator, you’ll play a central role in ensuring our parking and transport services run smoothly, efficiently and sustainably.You’ll take ownership of our paperless permit system, oversee student and staff parking, and work closely with transport partners including bus operators, EV suppliers and micro mobility providers. You’ll also support the University’s sustainable future travel plan and provide first‑line supervision to a Parking Warden and a Transport Customer Liaison Officer.This role is hands‑on and varied — one day you may be analysing parking data or improving processes, the next you could be meeting external partners or responding to operational needs across campus. The post sits within Security Services and is supported by the Security senior management team.This is a full‑time, permanent role, working 36.5 hours per week, Monday to Friday, based at the Claverton Down campus. Some remote working is possible by agreement, and occasional visits to off‑campus sites will be required.Key responsibilities include:Managing day‑to‑day student, staff and visitor parkingOverseeing the paperless permit system and monitoring usageSupporting sustainable transport initiativesLiaising with bus, EV and micromobility providersDelivering excellent customer service and managing queriesMaintaining accurate records, producing reports and supporting auditsSupporting budget tracking and ensuring operational complianceAbout YouYou will be someone who:Brings experience in resolving complaints and handling sensitive or challenging customer situationsHas a strong background working with stakeholders and third‑party contractorsCan support budget management or financial tracking with accuracyIs highly organised and able to manage priorities in a fast‑paced environmentCommunicates clearly and professionally, both in writing and verballyDelivers excellent customer service and manages expectations confidentlyUses Microsoft Office comfortably and adapts easily to bespoke operational systemsFurther InformationFor an informal discussion about the role please contact Mike Porter, Head of Security Services on mjp58@bath.ac.uk, however please ensure that you submit your application through the university website.Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time and FTC positions.This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.Both bonuses are subject to terms and conditions.We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer youWe're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family-friendly workplace An excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn. Closing Date: 01 Apr 2026 Department: Operations & Facilities Support Salary: £26,707 to £30,378