As an Account Director for Portland Design, your day-to-day will include being an active client account contact, or set of accounts, ensuring that they remain profitable, and have the potential to grow and expand. You will take responsibility for the delivery of quality service that meets the client’s needs and addresses their business problems, while also championing Portland Design work and services. This will be done so through the effective management of the team, and their ability to work with others inside and outside of Portland Design, including sub-consultants and trusted partners.
For us, the ideal candidate will have previous experience with signage and wayfinding and brand environments, will demonstrate a strong understanding of design, user experience, and the unique challenges associated with creating effective navigation systems.
As Account Director, you will report to the senior management team within Portland Design, this will include Principles, Associate Principles and Senior Associates.
Working with...
* Internal team: Portland management/leadership team; Portland team, including planners/strategists; creative teams and directors; creative services and production staff; new business team; human resources; finance/accounts.
* External: client marketing team, including marketing director; client procurement personnel; Other agencies in their clients roster e.g. media, public relations; Regulatory bodies.
Responsible for...
* Supporting the Portland leadership team, assist with leading client accounts within Portland, with shared responsibility for the client relationship.
* Working with the team to interrogate client briefs, by challenging and asking questions.
* Supporting the Associate Principle and Senior Associate in the delivery of excellent service and outputs.
* Ensuring the profitability and growth of client accounts.
* Managing the work and performance of client accounts.
* Reporting key financial and team data to the Portland and Perkins&Will senior leadership, Finance and HR departments.
* Coordinate management of commercial aspects of multiple design projects to ensure efficient execution within scope and budget.
Person Specification: someone who is…
* A confident and articulate communicator.
* Proactive and responsible in attitude.
* Personable and has approachable demeanor when forging strong working relationships.
* Detail orientated and confident when managing a varied workload and both internal and external stakeholder expectations.
We are keen to get conversations and interviews underway in the coming weeks, and expect there to be a two-to-three stage interview process, depending on the seniority and experience of the specific individual.
Please note, if you happen to require any further assistance or need us to make any adjustments for you during this process, then please let us know by quoting Applicant Accessibility within your application. Please be sure to include a detailed description of the requested accommodation, your name, and preferred method of contact. This way, our team can ensure to put added measures in place to support you during the application and interview process.
Perkins&Will and Portland Design are an equal opportunity employer and supports talent from diverse backgrounds that bring experiences, viewpoints and solutions that best serve our clients, community and enrich our work environment. #LI-YK1 #LI-MB2
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