We require an experienced Commercial Loss Adjuster to complement an existing team, handling a wide variety of Commercial property damage and Business Interruption losses.
About the Role
You’ll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria.
Responsibilities
* Monthly settlement and/or financial targets will also be set by your line manager.
* Although you’ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery.
Qualifications
* Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service.
Required Skills
* Customer focus with a track record of delivering outstanding levels of service.
* Solid experience of dealing with commercial claims.
* Ideally be or have a commitment to progress with CII and CILA qualifications.
* Superb communications skills.
* Ability to work as part of a team.
* The ability to work on your own initiative and take ownership of your own caseload of claims.
* Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim.
* Able to build good relationships with clients.
* Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge.
* Be able to prioritise your workload on a daily basis.
* Ideally be educated to an advanced level.
* Full UK Driving Licence is essential.
Pay range and compensation package
* Competitive salary depending on skills, experience and qualifications.
* 20% Bonus structure.
* Flexible working, whether from office and/or home.
* Annual leave allowance of 25 days + public holidays.
* Discounts on various products and services.
* Employee assistance programme for employee wellbeing.
* Life assurance.
* Group Income Protection.
* Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.
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