About the role Title – Security officer Pay Rate – €16.80 Location – Littleconnell Shift Timings – Full time, 45 hours per week, must be fully flexible and able to work weekends Undertake full Security duties, with an element of cover within Facilities Department being required, i.e. covering reception. Working as one team to deliver service. Excellence service to all users of the Security Department working to the standard required by the Diageo client and Sodexo. Ensuring the safety and security of the site, employees, visitors with emphasis on the security of the assets and belongings. Your main responsibilities may include: Visitor Management – ensuring an excellent customer experience. Issue and management of security badges. Respond to emergency situations (fire activation, first aid etc) Incident reporting/ Daily Occurrence Book. 3 checks for safety – report all hazards and potential hazards. To answer incoming calls and transferring to relevant departments. Ensuring correct PPE is worn Comply with Sodexo Due Diligence and Health and Safety Procedures and also adhere to the client Diageo Health & Safety and Site Rules Support Facilities Department when required All documentation generated by Diageo or Sodexo is fully completed as per instruction Good knowledge of the site: Diageo staff/team leaders, policies and procedures To succeed in this role, you will need the following: Excellent communications skills – with excellent command of both written and spoken English PSA licence Computer Literate – with previous experience of Word, Excel and Powerpoint Understanding of Food Safety Regulations Understanding of Health & Safety Practices Knowledge of fire detection systems. First aid & AED qualified (Or ability to obtain certification) Good customer service skills – with a high attention to detail, well organised, professional, the ability to remain calm under pressure, with the ability to maintain diplomatic silence. Good personal hygiene and appearance Previous experience in similar role The ability to follow instructions Flexibility and be able to respond where possible to holiday/sickness cover of other members of the Sodexo team Appreciation of the site emergency procedures About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress