Job Description
A Single-Family Office is hiring for a Family Office Director.
This role will oversee and manage properties and personnel for an HNW family based in central London.
You will need to be proactive, with a can-do attitude and a hands-on approach.
We are looking for a good communicator who can liaise directly with various family members, the family office and household staff. A Russian speaker is required.
Your main duties shall include but are not limited to:
* Supervision and management of household staff
* Oversee all HR requirements for the household team
* Ensure all staff issues are addressed properly and efficiently
* Uphold the highest formal standards at all times
* Responsible for household budgets and accounts
* Ensure assets and home are being managed efficiently
You must have prior experience working for a Private Household, Estate or Family Office supporting HNW/UHNWIs.
Key Responsibilities
Principal Support and Concierge Services
* Collaborate closely with the Principal to meet personal and professional needs.
* Serve as a trusted advisor and concierge, ensuring all requests and preferences are met with precision and con?dentiality.
* Proactively anticipate the Principal’s needs, providing solutions.
Private Staff Management
* Oversee and manage the Principal’s private staff, including House Manager, Personal Assistants, Chefs, Housekeepers, Drivers and Security personnel.
* Establish clear work?ows, schedules, and expectations to ensure smooth daily operations.
* Lead recruitment, onboarding, and performance reviews to maintain high standards of service.
Property Management
* Manage the operations and maintenance of multiple luxury properties, ensuring they are impeccably maintained.
* Monitor property-related budgets, contracts, and schedules, ensuring timely and cost- effective execution.
Problem-Solving and Adaptability
* Address challenges and crises with creativity and efficiency, providing proactive solutions.
* Handle ad-hoc requests and unexpected issues with professionalism and discretion.
Quali?cations and Skills
* Signi?cant experience in a Chief of Staff or Operations or similar role within a private family office or high-net-worth environment.
* Strong expertise in private staff management, property operations, event coordination, and complex travel logistics.
* Exceptional organisational and multitasking skills with meticulous attention to detail.
* Pro?ciency in using technology and software tools for scheduling, communication, and reporting.
* High level of discretion, professionalism, and con?dentiality.
If you would like to find out more about the role, please send a (preferably Word) copy of your latest CV