Freight Operations Manager in Manchester!
Location: Tameside, Manchester
Salary:Dependent on Experience
Hours: 35 Hours Per Week (Flexible working hours)
Bonus: Company performance
Join a Freight Forwarding Business Where People Stay Are you an experienced Freight Forwarding Supervisor looking for the next step in your career? Or an established Operations Manager seeking a genuinely supportive, settled, and rewarding environment?
As an Operations Manager, you will be responsible for the day-to-day management of a team of six operations professionals, ensuring the smooth running of international air and ocean freight movements while maintaining exceptional customer service standards.
Key Responsibilities:
Manage and support a team of 3 freight forwarding operations staff
Oversee day-to-day Air Freight and Ocean Freight operations
Ensure all shipments are handled efficiently, compliantly, and profitably
Monitor service levels and maintain excellent customer relationships
Coach, mentor, and develop team members
Support process improvements and operational best practice
Liaise with carriers, overseas agents, customers, and suppliers
About You We are open to speaking with experienced Operations Managers as well as ambitious Freight Forwarding Supervisors who are ready to take the next step into management.
You'll ideally have:
Previous experience within Freight Forwarding operations
Strong knowledge of Air Freight and Ocean Freight processes
Leadership or supervisory experience
Excellent communication and people management skills
A customer-focused approach
Strong organisational and problem-solving abilities
A positive attitude and desire to contribute to a successful team culture What's On Offer?
Competitive salary dependent on experience
35-hour working week
Excellent office environment and working culture
Supportive, friendly, and highly experienced team
Stable business with excellent staff retention
Genuine career development opportunities
Great benefits package
A role where your contribution is recognised and valued Why Apply? This is more than just another management role. It's an opportunity to join a business where people enjoy what they do, support each other, and build long-term careers.
If you're looking for a settled, rewarding position within a fantastic team environment and have the freight forwarding experience to make an impact, we'd love to hear from you.
Apply now and take the next step in your freight forwarding career