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Assistant hospitality manager

London
Oak View Group
Hospitality manager
Posted: 16 February
Offer description

Oak View Group




Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations.






About the Venue




Rhubarb are delighted to be appointed as the food and beverage provider at a prestigious international investment bank.

This corporate office is situated in the heart of Mayfair and is a a high level corporate office. Rhubarb manages all the catering and hospitality in the venue.






Role Purpose




We're seeking an experienced and dynamic Assistant Hospitality Manager to join our senior team and help lead our prestigious directors' dining room and hospitality operation at our client's corporate headquarters.

Reporting directly to the Hospitality Manager, you'll play a pivotal role in co-leading a team of 10 Food and Beverage Assistants, ensuring the seamless delivery of exceptional service standards across all our corporate hospitality functions.


Key Responsibilities:

Leadership & Team Management:

* Co-manage and supervise a team of 10 Food and Beverage Assistants, providing daily direction, coaching, and performance management
* Support recruitment, induction, and ongoing training initiatives to maintain service excellence
* Create and manage staff rotas, ensuring optimal coverage and efficiency
* Act as the senior point of contact in the Hospitality Manager's absence

Operational Excellence:

* Oversee meeting room lunch service, breakfast and luxury lunch buffet operations
* Ensure impeccable service delivery for executive dining and high-profile client meetings
* Monitor food quality, presentation standards, and health and safety compliance
* Manage stock levels, supplier relationships, and budget controls
* Drive continuous improvement initiatives to enhance the guest experience

Service Delivery:

* Lead by example, maintaining a visible presence on the floor and setting service standards
* Build strong relationships with internal stakeholders and external guests
* Handle escalated guest queries and complaints with professionalism
* Coordinate special events and bespoke dining requirements for senior executives

What We're Looking For:

* Proven experience in a supervisory or deputy management role within hospitality or food and beverage
* Strong leadership skills with the ability to motivate and develop a team
* Exceptional communication and interpersonal abilities
* Meticulous attention to detail and commitment to luxury service standards
* Commercial awareness and budget management experience
* Flexibility, initiative, and a proactive approach to problem-solving

If you're passionate about hospitality excellence and ready to take the next step in your management career, we'd love to hear from you.

What We Offer

* Exceptional training, on and off the job.
* Regular food and drink tastings.
* Meals on duty.
* Brilliant employee recognition programs, incentives and rewards.
* Cross exposure to the wider business and events in London and beyond.
* Employee Assistance Programme, 24/7
* 40% discount at selected RHC restaurants and bars.






Our Inclusion Commitments




Oak View Group is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need





Employee Screening and Eligibility to Work




We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.

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