Job Title: Parts Advisor Location: Hayes Hours: Monday–Friday, 8:00–17:00 Alternate Saturdays, 8:30–12:30 Salary: £30,000 £7,000 Bonus Contract: Temp to Perm (3-month agency trial) Our client is looking for a motivated and customer-focused Car Parts Advisor to join their friendly and hard-working team in Hayes. This is a fantastic opportunity to be part of a business that values reliability, teamwork, and attention to detail. What You’ll Be Doing: Handling customer queries and processing orders Managing parts requisitions Providing accurate product information and advice Supporting with inventory control and ordering Issuing credits and processing return requests Verifying invoices and responding to customer email queries Managing data entry and maintaining accurate records Taking card payments over the phone (Desirable) Experience in goods-in receiving, ordering, or banking/payment allocation What we're Looking For: Good Excel skills & strong attention to detail Data entry experience Basic understanding of invoices, credits & ledgers Hard-working, reliable & a strong team player Excellent customer service skills with a proactive approach (Desirable) Experience in ordering, goods-in, or banking/payment allocation What We Offer: Competitive salary performance bonus Company benefits, including: 22 days holiday (rising yearly to 26 days) Company car scheme Pension scheme Retail discounts ️ Supportive team environment with training provided