Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our team in providing exceptional care and service at our soon to be brand new Beckenham clinic!
As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.
Job requirements
* Proven experience in a Practice Manager role within a veterinary setting (desired)
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* Proficiency in using veterinary practice management software (driven to learn)
* Ability to handle multiple tasks and prioritise effectively
* Strong problem-solving skills and attention to detail
* Commitment to delivering high-quality care and customer service
Job responsibilities
* Oversee the daily operations of the veterinary clinic
* Manage and support clinical and administrative staff
* Ensure compliance with all veterinary regulations and standards
* Implement and maintain efficient workflows and procedures
* Monitor financial performance and manage budgets
* Coordinate with veterinary professionals to optimise patient care
* Handle client inquiries, complaints, and feedback
* Maintain inventory and order supplies as needed
* Foster a positive and collaborative work environment
Job benefits
* Working in a beautiful clinic, alongside highly skilled veterinary professionals
* Being part of a people (and animal) first culture
* 25 days annual leave, plus your birthday off
* Salary sacrifice pension scheme provided by Nest
* World class team, with room to grow and learn
* Regular company social events
* A secure & growing business.
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